District Manager
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Job Summary
to strategy and targets. Has responsibility for the optimisation of
Processes and Productivity within the Airfreight Product in the AREA.
Purpose of the Role
Leaddistrict to achieve company goals manage customer portfolio promote business growth retention ofdirectcustomer business maintain team stability and work out staff & organization development plans.
Leads develops andresponsiblefor the overall gateway operational activities ofPRN. Partnering with other business team and responsible for product GP results. Drive gateway organization to achieve its short and long term financial and operating objectives as set by the company business plan.
Key Responsibilities and Geography
Lead development implementation and retention of direct customers
Owner of responsible district P&L results
Holds accountable operations procurement and commercial teams to achieve the target
Own theday to dayoperations for all direct customers facing activities to ensure productivity operational excellence quality performance to customers
Ensure that all company procedures plans and programs are understood and implemented
Ensure compliance with corporate policies and procedures local rules and regulations
Overall responsible forPRNairfreight operationsincluding route operations ground handling and domestic transportation operationconsolidation efficiency
Accountability
Ensures consistent delivery in line with the brandprinciple
Contributes to thecommercialpipelinemanagement
Drives and builds strong relationships with customers
Plans and deploys the understanding of customers businesses and needsto theCXOrganisation
Reviews team performance andidentifiespossible issuesin order toprovide a better serviceand financial results
Drives overall continuous improvement opportunities andchangemanagement especially for file management and overall efficiency improvement
Together with the commercial team delivers agreed sales targets based on quote follow up and assigned internal sales customers ensuring focus on segmentation drivers
Closely collaborate with other teams within and across Area
Coach motivate and build a high performing team
Manage the gateway cost and achieve the best achieved cost aswellthe best consolidation efficiency
Drive and build a highly efficient and flawless gateway operation thatdeliverindustry leading service standards that facilitate companys market leadership in target sectors
Ensure constantly meet customer operation KPIs
Provide leadership and management of PRN Gateway function driving strategy whilst ensuring high employee morale and motivation
Drive and deliver the gateway productivity improvement according to company target
Required experience & skills
Education
Bachelors degree or equivalent in business or related field/ Supply Chain and logistics experience
Experience
Minimum 15years of experience in air freight forwarding at least8years working experience in management roleasP&L ownerresponsible forcustomer service and operation excellence
Languageand Communication
The position requires good written and verbal communication skillsin Englishand the ability to communicate effectively in a diverse multicultural environment
Ability to articulate issues present pros and cons and providefeedback timely
Computer
Proficient in Microsoft Office applications and other technical software.
Others
Thorough understanding of airfreight market drivers
Preferably a prior understanding and experience withresponsiblemarket
Strategic and innovative mind set
Strongcustomerserviceunderstandingand focus
Provedpeople management
Adaptability to changes in the work environment managing competing demands and has ability tosolve complex problem
Criteria for Success
Customer focus oriented and deliver a superior Customer experience
Proactivelyteamwork and collaborate accoring the teams
Coach motivate and build a high performing teams
Lead by example inspire and energize the teams
Embrace change / inovation and passionate on contiue improvement
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law.
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Required Experience:
Manager
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries
