Demand & Supply Planning Manager (D2C&EC Business)

The Demand & Supply Planning Manager responsible for designing implementing and managing a robust PSI system across all D2C/EC platforms (Shopee TikTok Shop Lazada Shopify). The primary goal is to optimize inventory eliminate stockouts during campaigns minimize dead stock and maximize sales and profitability. Key responsibilities include leading PSI system development conducting demand forecasting managing inventory and supply planning collaborating with stakeholders tracking SCM KPIs and leading a team.

What Youll Do

PSI System Development & Management:

• Lead the design implementation and continuous improvement of a comprehensive PSI tracking system for all SKUs.
• Establish and manage the weekly/monthly PSI meeting cadence with relevant stakeholders (Marketing Sales and Operations).

Demand Planning & Forecasting:

• Analyze historical sales data market trends and platform-specific campaign calendars (e.g. digiday in partner platform) to generate accurate demand forecasts for each SKU.
• Collaborate closely with the Marketing and D2C/eCommerce teams to incorporate promotional plans new product launch schedules and other sales-driving activities into the forecast.

Inventory & Supply Planning:

• Based on the demand forecast calculate and set optimal inventory target levels including safety stock and reorder points for each SKU.
• Develop and execute a procurement plan managing purchase orders (POs) with clients/suppliers to ensure timely delivery and alignment with inventory targets.
• Proactively identify and manage slow-moving and obsolete (SLOB) inventory creating action plans (e.g. clearance sales bundling) to minimize dead stock.

Stakeholder Management & Collaboration:

• Act as the primary point of contact between the D2C/eCommerce team clients (brands) and the warehouse team regarding all supply chain matters.
• Lead cross-functional projects to improve overall supply chain efficiency.

Performance Management & Reporting:

• Define track and report on key SCM KPIs including:
  • Forecast Accuracy
  • Inventory Turnover Rate
  • Stock Cover Days
  • Out-of-Stock (OOS) Rate (especially during campaigns)
  • Dead Stock Value
• Provide regular insightful analysis and strategic recommendations to senior management.

Team Leadership:

• Manage mentor and develop the Junior and Senior members delegating tasks and fostering professional growth.

Who You Are

• 5 years of experience in e-commerce enablement.
• At least 3 years of professional experience in e-commerce enablement internet startups or renowned international brands in FMCG is highly desirable.
• Familiarity with e-commerce platforms such as Lazada Shopee or TikTok is an asset depending on the role level.
• Bachelors degree in Economics Engineering Business Administration or a related field.

Why Youll Love It

• Advanced AI Tools For All Positions!!
• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard play harder office
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus
• Annual Paid Leave
• Compassionate Leave
• Health Insurance
• Social Security
• Discount for Fitness Gym at EmQuartier
• Monthly Quarterly Annual MVP Awards (prizes up to 8000USD)
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms