Account Manager, DSP Shared Services (Nashville)

Amazon is looking for hands-on creative detail-oriented analytical and highly motivated Account Managers to help scale Amazons growing businesses.

Please note the following eligibility requirements to apply for this role:

- Bachelors degree graduate (or expected graduation) between June 2024 and June 2026
- Ability to relocate to Nashville TN (relocation assistance provided if eligible)
- Ability to begin full-time 40-hour/week employment in 2026
- We are unable to offer visa sponsorship for this role

Key job responsibilities
- Build solid relationships with internal and external stakeholders displaying a dedication to delivering first-class service and solutions
- Analyze performance against key metrics to identify recommend and implement optimizations to increase efficiency productivity and return on investment
- Communicate performance metrics and insights to external stakeholders to drive business growth
- Leverage our suite of rich data targeting and product channels to collaborate with other teams in the development of tailored solutions that meet clients goals
- Troubleshoot technical or implementation issues collaborating with internal teams to develop quick and sound solutions
- Prepare and lead quarterly business reviews with stakeholders
- Drive operational excellence to ensure SLA adherence and client satisfaction

A day in the life
As an Account Manager you will be responsible for specific tasks and work streams that enable the onboarding launch and ongoing support of Delivery Service Partners (DSP) owners. Youll build processes to identify problems that can be solved at scale and work cross-functionally to improve efficiency and reduce manual errors in standard work. Youll accomplish this by analyzing problems discovering insights delivering recommendations and driving change through internal stakeholder teams. Your role is to quarterback behind the scenes: helping DSPs navigate operational challenges connecting them with the right internal resources and supporting them as they grow and scale their businesses.

- Are 18 years of age or older
- Bachelors degree in Business Marketing Sales Supply Chain Industrial Engineering Information Systems Computer Science or a related field
- Work internship or leadership experience in a customer-facing or stakeholder management role
- Proficiency in Microsoft Excel
- Knowledge of or demonstrated interest in B2B sales pipeline management business development or key account management
- Experience using data and metrics to inform decisions and develop scalable solutions

- Strong academic leadership and/or extracurricular record
- Strong interpersonal written and verbal communication skills with the ability to translate insights into business outcomes
- Ability to influence and build relationships across all levels of an organization
- Ability to act strategically and make decisions under ambiguity
- Strong organizational skills with the ability to manage competing priorities in a fast-paced environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 20.00 - 36.00 USD hourly