About Clay

Our mission is to help organizations turn any growth idea into reality.

We see growth as a creative practice not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy creativity is the only lasting advantage. Were already helping thousands of customers including Anthropic Notion Google and Ramp go to market with unique data signals and AI research.

In 2025 we raised a $100M Series C backed by world-class investors including Sequoia CapitalG and First Round and crossed $100M in revenue.

In 2026 we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round for our customers agency partners and club members.

Some things to know about us:

• Our community includes 11000 customers 150 integration partners 125 agencies 50 Clay clubs and 30k members on Slack.

• Our culture is unique inside and outside of work. Our team members are also DJs activists writers clowns marathoners skydivers psychedelic therapists social workers and more.

• All employees can work for free with world-class coaches who specialize in creativity management and more.

• Our operating principles including negative maintenance and non-attached action guide our work. Read more about them here.

• Read about us in the NYT Forbes First Round Review and more.

Hear from our employees directly on our Glassdoor page!

About the Role

Were looking for our first full-time Technical Enablement Manager to own training and product knowledge for Clays customer-facing technical teams including: Product Support Specialists (PSS) Services and Solutions Engineers (SE). Youll own the systems content and training that help our technical teams ramp faster service customers more effectively and ultimately hit retention & adoption targets.

This is a ground-floor opportunity. Youll build the programs own the content and deliver the training that keeps our technical teams ramped current and confident as Clays product evolves at pace.

Youll be joining Clays Global Enablement team and working closely with CX Product and GTM leadership to make sure every technical hire and every tenured team member knows the product and can translate it into real customer impact.

Our technical teams partner directly with some of the most innovative companies in tech including OpenAI Notion and Canva helping them unlock new ways to drive growth and measurable value through Clay.

What Youll Do (Job Responsibilities)

• Design role-based onboarding programs for Support Services and Solutions Engineers that accelerate ramp time and build a consistent technical foundation.

• Lead live training sessions product deep-dives and hands-on workshops that help technical teams understand new features workflows and integrations.

• Translating new releases workflow updates and feature changes into clear practical content and then delivering it directly to the teams.

• Develop and run certifications and knowledge checks that assess technical fluency surface gaps early and ensure teams are ready before theyre in front of customers.

• Work across Support Services and Solutions Engineering leadership to understand where teams are struggling whats changing on the ground and what needs to be built updated or delivered.

• Capture and scale best practices from top performers into repeatable frameworks troubleshooting guides and coaching resources.

• Measure program effectiveness through ramp time assessment scores support quality and team feedback to continuously improve programming.

Wed love to hear from you if:

• You have 35 years in Technical Enablement Customer Success Solutions Engineering or a similar role in a fast-paced SaaS environment.

• Youre a strong communicator and facilitator whos comfortable running workshops certifications and executive-level conversations.

• Youre technically fluent and comfortable understanding data workflows APIs integrations and automation concepts.

• Youre familiar with the modern GTM tech stack (Clay Apollo Salesforce etc.) and pick up new platforms quickly.

• Youve built and scaled enablement programs including: onboarding ever-boarding certifications and playbooks that improved adoption retention or expansion outcomes.

• You have experience building content and managing enablement systems (e.g. Notion Gong or an LMS) to centralize resources and measure adoption.

• You thrive in fast-paced high-growth environments and know how to bring structure and clarity without slowing teams down.

• Youre curious collaborative and excited to partner across Product & GTM to ensure teams are equipped to drive growth.

What We Provide (Benefits & Perks)

Based out of a central office on 5th Ave in Manhattan near Union Square. Were big on taking care of our team and always excited to hear different ideas that can help us to do this better.

• Competitive salary and role trajectory. Roles responsibilities and comp grow as we do.

• Health insurance. Fully funded high quality health dental & vision coverage.

• Visa sponsorship. We get it - its an arduous process but were not scared of it.

• Flexible schedules and paid time off. We ask team members to take at least 2 weeks fully-disconnected per year with a flexible vacation policy beyond that.

• Mental health. Were currently building a plan to help you find coaches mentors & mental-health services.

• Annual company retreats

• Personal comfort. Order whatever equipment you think will help you work more enjoyably.

• Remote work. Though we prefer people being in-person.

Learn more about Clay how we think about the world the vibes and what its like to work with us right here!

Required Experience:

Manager