Business Analyst II

Position: Business Analyst II (Fully Remote)

Drive clarity and outcomes across modern cloud-native products on a distributed services architecture. At Global Tax Network (GTN) youll partner with business stakeholders and technology leaders to discover needs translate them into clear requirements and user stories and support delivery in a pragmatic Agile/Scrum cadencehelping engineers ship meaningful features with the right scope acceptance criteria and measurable value.

Why people like GTN:

• Fully remotein the continentalUS (work from home full-time)
• Flexible schedule focused on outcomes
• Summer 4x10s program (four 10-hour days)
• 25 days of PTO plus paid holidays
• 401(k) with company match competitive medical/dental/vision
• Ability to earn Spot Bonuses through achievements and excellent work

Who is GTN Were a mobility tax services firm and our engineering team builds the internal and client-facing platform that powers it. This is product/platform engineering (not staff augmentation) with stable priorities and long-term ownership.

We build a modular platform for internal teams and clients (portals workflow automation documents reporting integrations) plus carefully scoped AI for internal productivity. Services are independently deployable horizontally scalable and shipped frequently via PR-based CI/CD.

We run pragmatic Agile with a strong code-quality bar. Youll work in a small team (typically 34 developers) with high visibility and ownership from idea production. No on-call rotation for this role; support happens during normal business hours.

This role is fully remote in the continental US. We collaborate primarily during Central Time business hours with a few shared core hours for meetings. Our Maple Grove MN office is available for optional visits.

Leadership & engineering culture: engineer-led decisions with lightweight design discussions when needed pragmatic tech-debt management and protected focus time. Our Software Director is also an individual-contributor programmer.

What success looks like

• Learn the domain and platform quickly; become a trusted partner to business product and engineering leaders
• Turn business goals into a prioritized well-groomed backlog: clear epics/features/user stories with strong acceptance criteria and shared understanding
• Improve delivery flow and quality in an Agile/DevOps environment by clarifying scope early managing dependencies/risks and validating outcomes (UAT feedback loops and metrics)

What youll do

• Partner with business stakeholders and technology leaders to elicit analyze and document requirements; translate needs into epics features and user stories that engineers can implement
• Lead backlog refinement with the Product Owner and engineering team: define scope assumptions dependencies and acceptance criteria; ensure stories are ready for sprint planning
• Support Scrum delivery by participating in ceremonies (planning daily sync review retrospective) and helping remove ambiguity so the team can deliver predictably
• Work in an Agile model using tools like Azure DevOps: maintain strong traceability from business objectives backlog items releases; support release notes and stakeholder communications
• Create and maintain process flows business rules data definitions and (where appropriate) lightweight functional specifications to support design and implementation
• Plan and execute UAT with business users: define test scenarios validate outcomes against acceptance criteria triage defects and confirm readiness for release
• Identify and prioritize opportunities for AI-enabled automation and workflow improvements; help define responsible usage guardrails and success metrics for productivity-focused solutions
• Balance multiple priorities in a remote distributed environment by communicating clearly aligning stakeholders and escalating risks early

Tools & tech youll work with

• Agile planning and work management in Azure DevOps (Boards backlogs dashboards)
• Distributed services platform context (microservices APIs integrations) to support effective requirements scope and dependency management
• Documentation and collaboration in Microsoft 365 (Teams OneNote Wiki-style documentation as applicable)
• Cloud and data ecosystem awareness (Azure SQL/analytics) for reporting integrations and AI-enabled automation use cases
• DevOps delivery practices: PR-based workflow environments/releases and feedback loops (in partnership with engineering)
• Power BI / Microsoft Fabric familiarity (a plus)

What were looking for

MUST HAVES:

• 7 years of Business Analyst (or similar) experience delivering software products in Agile environments (Scrum/Kanban)
• Strong requirements practice: elicitation analysis decomposition documentation and validation; able to write clear user stories and acceptance criteria
• Works directly with the business and other technology leaders; turns goals into prioritized backlog items and clear guidance for engineers
• Comfortable operating independently with light direction on priorities; proactively clarifies ambiguity and drives decisions to closure
• Facilitates workshops and conversations across functions; aligns stakeholders on scope tradeoffs and expected outcomes
• Understands systems at a high level (APIs integrations data flows) and can partner with architects/engineers to refine feasible solutions
• Creates and maintains shared artifacts (glossaries business rules data definitions process maps) to keep teams aligned and reduce rework
• Unblocks delivery by surfacing risks early managing dependencies and driving timely stakeholder decisions
• Partners with the team throughout the sprint: supports story clarification answers questions quickly and validates delivered functionality against acceptance criteria
• Helps size and sequence work by breaking down large initiatives; documents assumptions options and impacts to support planning
• Supports issue triage and post-release validation during business hours: reproduces problems captures clear requirements for fixes and coordinates business verification
• Facilitates decisions on scope and requirements ensuring alignment across business and technical stakeholders and documenting outcomes for the team

NICE-TO-HAVES

• Experience as a Senior BA / Lead BA on cross-team initiatives (complex workflows integrations and enterprise platforms)
• Strong Azure DevOps experience (Boards dashboards queries) and comfort working with CI/CD and release processes
• Analytics and automation background (Power BI/Fabric workflow automation and/or AI copilots) with a focus on practical responsible adoption

If you like small teams clear ownership and modern cloud engineering lets talk.

Want an outside perspective You can also check out GTN reviews on Glassdoor.

A reasonable estimate of the compensation range for this position is $110000 - $130000. Actual compensation is determined by a wide range of factors including but not limited to relevant development experience qualifications certifications and licensures skills and geographic location.

GTN is an equal opportunity employer M/F/D/V