Founding Technical Program Manager

Valence has built the only AI native coaching platform for enterprise offering personalized expert and human-like guidance and support to any leader or employee. Were not just talking about the future of work were building it now with the most innovative Fortune 500 companies across healthcare financial services manufacturing and technology.

Our focus is on the problems that actually decide whether AI changes how organizations operate the ones with no playbook no obvious answers and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale this is your chance.

And this isnt for everyone. Were not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of whats possible who get bored when things feel done and who are driven to redefine what AI can mean for leaders companies and the world. Because at Valence the work worth doing is the kind that redefines work itself.

About the Role

Valence is hiring a Technical Program Manager to sit at the intersection of our engineering org enterprise customers and commercial teams. This is a builder role there is no playbook to inherit only one to create.

Were open to two orientations for this hire. One track focuses on the commercial boundary: owning enterprise deployments from deal scoping through go-live partnering with Sales and CS to pressure-test commitments before contracts are signed and building the playbooks that make implementation repeatable at scale. The other focuses on internal engineering execution: owning the operating rhythm of the eng org making delivery predictable and giving leadership clear visibility into whats in flight across teams. If youre a strong fit for either we want to hear from you.

What Youll Do

• Own complex cross-functional programs end-to-end whether thats an enterprise deployment or an engineering delivery work stream coordinating across Engineering CS Sales and leadership

• Identify structural problems at team or organizational boundaries and fix them systemically not one-off

• Build lightweight processes and playbooks where none exist; make repeatable what can be repeated

• Translate ambiguous requirements from customers or from product into clear sequenced engineering work with tradeoffs surfaced early

• Run executive-facing reviews and status communications that decision-makers can actually act on

• Own visibility infrastructure (roadmaps dashboards dependency tracking) so nothing critical falls through the cracks

What You Bring

• 58 years of TPM technical implementation or engineering program management in enterprise B2B SaaS or AI

• Proven ability to manage at the boundary between commercial and engineering teams you understand both worlds and can translate between them

• Strong written communication crisp program docs status updates and executive summaries

• Comfort holding engineering teams accountable on scope and timeline without being an IC yourself

• Influence without authority is your primary tool everything moves through trust and clarity not title

• AI/ML fluency: comfortable in conversations about LLM pipelines model deployment and data infrastructure you dont build it but you can track it

Nice to have:

• Background in HR tech learning & development or AI/coaching platforms

• Prior software engineering experience

• Experience navigating enterprise security and compliance requirements (SSO SOC 2 GDPR)

• SQL or Python proficiency for pulling your own data when dashboards dont answer the question

What Success Looks Like in 90 Days

• Programs are tracked and visible no surprises for customers or internal teams

• Engineering has clear scoped intake and leadership has weekly line-of-sight into whats on track vs. at risk

• First playbook drafted for your primary workstream

Compensation & Benefits

• Competitive salary including base bonuses

• Comprehensive health coverage (medical dental vision) from day one

• Meaningful equity in a venture-backed company at a growth inflection point

• Generous PTO company-wide R&R shutdowns and paid parental leave

• Retirement plan support

Location

Hybrid. NYC-based candidates will be in office 3 days per week in Union Square. Remote candidates considered.

Diversity & Inclusion

We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request. Questions Reach out to our Head of People at .

Required Experience:

Manager