Business Analyst- Expert (Hybrid)

Serigor Inc.

Job Location:

Raleigh, WV - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Business Analyst- Expert (Hybrid)

Location: Raleigh NC
Duration: 12 Months with possible extension

Job Description:

The primary focus will be identifying analyzing and documenting business functional and non-functional requirements. Acting as a liaison between IT management and end-users to ensure the new POS technical solution meet client business goals.

We are seeking an expert level Project Business Analyst to support a statewide Cloud POS Modernization initiative. This role is ideal for a senior analyst with deep experience in cloud hosted payment solutions enterprise integrations and complex modernization projects. You will partner with business leaders technical teams and vendors to drive requirements testing and deployment of a new cloud based point of sale platform supporting client operations across client.

Responsibilities:

The analyst partners with leadership field operations engineering teams AWS/cloud architects and vendors to ensure the solution meets modernization objectives improves reliability restores NFC/contactless acceptance and integrates cleanly with client enterprise systems.
Lead elicitation and validation of business functional non functional and compliance requirements for cloud hosted cashiering payment processing device management and financial reporting.
Translate modernization drivers-such as PCI DSS compliance risks device management constraints and reconciliation issues (duplicate charges refund delays)-into actionable requirements.
Develop user stories acceptance criteria workflows data flow diagrams and integration specifications for an integrated AWS hosted point-of-sale solution.
Support UAT cycles validating performance stability customer experience improvements and compliance outcomes.
Evaluate sync processes between cloud POS client backend systems and enterprise financial platforms.
Support phased statewide rollout preparation including pilot plans training coordination device estate planning and operational readiness.

Skills

This role requires 4 years of professional cloud experience preferably across AWS and Azure. preferably across AWS and Azure including:
Secure API based payment integrations and data synchronization
Scalable architecture analysis for high volume transaction processing
Performance optimization and monitoring of cloud hosted transactional systems
Understanding of PCI DSS v4.0 P2PE encryption and tokenization workflows consistent with the modernization strategy

Skills:

Skill	Required/Desired	Amount	of Experience
Experience supporting and executing User Acceptance Testing (UAT) for complex enterprise solutions	Required	7	Years
Expert-level experience with cloud-hosted point-of-sale (POS) and payment processing solutions	Required	7	Years
Strong background in enterprise systems integration and modernization initiatives	Required	7	Years
Familiarity with AWS or similar cloud architectures supporting POS and payment systems	Required	7	Years
Ability to translate modernization drivers (e.g. PCI DSS risks device constraints reconciliation issues) into actionable requirements	Required	7	Years
Strong understanding of payment device management NFC/contactless acceptance and cashiering processes	Required	7	Years
Ability to assess performance stability customer-experience outcomes and compliance alignment during testing and deployment	Required	7	Years
Proficiency in eliciting analyzing and validating business functional non-functional and compliance requirements	Required	7	Years

Job Title: Business Analyst- Expert (Hybrid) Location: Raleigh NC Duration: 12 Months with possible extension Job Description: The primary focus will be identifying analyzing and documenting business functional and non-functional requirements. Acting as a liaison between IT management and end-use...