Internal Sales Manager

Who are we

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers property-and-casualty insurance needs in the Midwestern Northwestern and Southwestern United States. Known as The Relationship Company we define success as a measure of the relationships weve built over everything that we do we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. Thats the power of nice. At Western National nice is something we work to bring to every person and organization with whom we partner and serve.

Does this opportunity interest you

Western National is seeking an Internal Sales Manager to join our team!

The individual in this role will have the opportunity to drive revenue growth by building and managing strong agency relationships developing territory strategies and partnering across the organization to deliver exceptional customer experience.

This role also contributes to key business initiatives and offers opportunities to develop skills that support future career growth including potential advancement into sales-oriented roles such as Territory Sales Manager based on business needs and individual performance.

Location Requirement:
Candidates should reside within Western Nationals central region footprint (e.g. Minnesota North Dakota South Dakota Wisconsin Illinois or Iowa) to best support business needs.

What are the responsibilities and opportunities of this role

• Serves as a strategic partner for existing and prospective agency partners by understanding their needs and delivering tailored solutions.
• Builds and manages strong relationships with independent agencies acting as a trusted business partner and representing Western Nationals brand and values.
• Develops and executes territory strategies including agency management plans and growth initiatives aligned with corporate objectives.
• Analyzes sales performance metrics and agency data to identify opportunities improve results and drive profitability.
• Collaborates across departments including underwriting claims and marketing to ensure a seamless and positive customer experience.
• Manages agency production and claims experience through reporting performance reviews and implementation of corrective action plans when needed.
• Owns and maintains a strong sales pipeline by identifying and pursuing new business opportunities within the territory.
• Supports and trains agency partners on corporate systems and tools through virtual channels.
• Participates in internal meetings as a sales representative and contributes to broader sales planning and strategy discussions.
• Assists in resolving customer and agency concerns related to underwriting claims or service ensuring timely and effective outcomes.
• Stays informed on market trends competitor activity and industry developments to enhance sales effectiveness.

What are the must-have qualifications for a candidate

• Bachelors degree in business or marketing; experience in lieu of degree acceptable.
• Sales and / or marketing experience or relevant education.
• Valid and unrestricted drivers license and acceptable driving record.
• Ability to travel occasionally (less than 10%).
• Strong organizational time management and communication skills.
• Ability to work independently prioritize tasks and meet deadlines.

What will our ideal candidate have

• Demonstrated ability to build and maintain strong business relationships.
• Strong analytical skills with the ability to interpret data and develop actionable strategies.
• Effective conflict resolution and problem-solving skills.
• A proactive mindset with the ability to adapt quickly and learn in a fast-paced environment.
• Experience collaborating across teams and influencing outcomes.
• A competitive drive to achieve results while maintaining a customer-focused approach.

Compensation overview

The targeted hiring range for this role is $71000 - $98000 annually. However the base pay offered may vary depending on the job-related knowledge skills credentials and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and / or may be considered for other positions.

Culture and Total Rewards

Western National has long been known as The Relationship Company and caring for our employees is part of that relationship commitment. We value connectiveness empowerment and accountability and we believe that our employees are our biggest asset.

Currently ranked as the 41st largest private company by revenue in Minnesota (Minneapolis/St. Paul Business Journal) Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace. Western National has also been named a Top Workplace by the Star Tribune for consecutive addition the Group is consistently recognized as a Wards 50 property-and-casualty insurance company for its outstanding financial results.

Western National offers full-time employees a significant Total Rewards Package including:

• Medical insurance plan options and other standard employee benefits including dental insurance vision benefits life insurance disability insurance and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
• Wellbeing Program including onsite fitness studio
• Paid Time Off including holiday vacation and volunteer
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
• Paid parental leave
• Bonus opportunities

Western National believes in supporting balance between work and life by providing a flexible work environment which includes a variety of hybrid and remote work arrangements designed to balance individual job department and company needs.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

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