SAO Agent

Join our Movement and Champion Restaurant Culture!

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe we connect the broadest community of loyal diners with the worlds favorite restaurants. Powered by innovation and a deep passion for the restaurant industry we create unique dining experiences across 11 countries.

Were part of the Tripadvisor Group and proud to be building a diverse people-first culture where respect ownership growth and better together values thrive.
If youre passionate about food technology and making a real impact your seat at the table is ready.

Discover life at TheFork

A SAO (Sales Administration Onboarding) Agent is part of TheForks Operations team and is responsible for managing the onboarding and maintenance of restaurants on the platform ensuring a smooth accurate and compliant process aligned with established requirements. The role combines data validation regulatory compliance and cross-functional coordination to guarantee error-free activations and updates.

What you will do:

• Reviewing information provided by the Sales team
• Validating that restaurant data is accurate complete and compliant with current regulations
• Identifying and resolving errors or inconsistencies in the information
• Configuring and correctly publishing restaurants on the platform
• Managing requests for data updates and/or feature changes for existing restaurants
• Back-office role focused on supporting the sales team.
• Handling restaurant deactivations when required.
• Ensure that restaurants are correctly published on the platform free of errors and with reliable high-quality information.

Who you are:

You Must Meet These Critical Qualifications:

• Located in Barcelona
• Advanced Spanish and intermediate English
• Strong knowledge of Salesforce and TFM
• Team player with strong cross-functional collaboration skills
• Goal-oriented with the ability to meet deadlines
• Highly organized and methodical with a process-driven mindset
• Strong attention to detail and sound judgment to detect errors and inconsistencies
• Ability to work efficiently without compromising accuracy
• Comfortable handling repetitive tasks

What we offer you:

An awesome team (not everybody like our jokes but we try our best)

A Permanent contract (that can be useful in life)

Flexible working environment (2 days home office per week)

Competitive fixed salary bonus and equity (yes equity!)

Lunch vouchers available for each working day (because yes we like to try our best restaurants)

International teams - More than 30 nationalities and 16 offices worldwide

Highly inclusive working environment

Lifestyle benefits that can be used to reimburse physical leisure activities family support travel etc

Continuous learning and development programs

Free access to the Calm app

A program dedicated to help you have the best work/life balance

Health insurance fully covered by the company

Life Insurance and Disability at no cost to the employee

Amazing offices with dining coffee point on each floor and leisure area

Team building events (we love karaoke. A lot. A lot.)

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability age socio-economic & cultural background ethnicity faith gender gender expression gender identity ideology national origin race sexual orientation marital status or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork we want you to bring us your unique perspectives and experiences so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application interview or participation in the selection process due to health conditions or disability please direct your inquiries to Our HR team will review the request and respond accordingly.

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