Program Manager, Emergency Preparedness
Boston, NH - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Supports and manages components of the MGH and MEE Emergency Preparedness and Continuity program including planning training and response readiness. Manages complex projects working with diverse stakeholders. Participates in the departments on-call emergency response program to ensure the ongoing ability to respond to emergencies and effectively manage incidentsEssential Functions
-Provides direct project management support to emergency preparedness & continuity projects. Develops and communicates project plans and timelines; anticipates delays to projects and takes appropriate mitigation steps.
-Develops and maintains emergency preparedness program documentation (plans policies procedures) to meet or exceed target capabilities and compliance standards (e.g. CMS/The Joint Commission). Keeps informed of federal state local and industry regulations that affect emergency preparedness and ensures that program elements comply with these standards.
-Manages departmental technology platforms (e.g. project management tools employee alert systems redundant communication tools virtual response platforms).
-Supports priorities outlined in the departments Integrated Preparedness Plan outlining the overall strategy for planning training evaluation and process improvement activities.
-Designs develops and conducts training to ensure personnel understand their role in an emergency and how the organization effectively responds to major emergencies and disasters.
-Using After-action reports and the associated improvement plans creates and manages project work plans to address areas for improvement identified during emergency response and/or training exercises ensuring appropriate follow-through to project completion.
-Participates in the MGB Emergency Preparedness on-call program. Responds to emergencies that impact or threaten operations. Supports the incident management framework when activated.
Qualifications
Education
- Bachelors Degree required; Masters Degree preferred
Experience
- At least 5-7 years of project management experience required
- At least 3-5 years of professional experience in a healthcare setting preferred
- At least 3-5 years of professional experience in emergency management preferred
Knowledge Skills and Abilities
- Proven project management skills including experience leading dynamic projects setting realistic goals and delivering quality work products.
- Excellent verbal and written communication skills.
- Ability to work with a great degree of autonomy.
- Strong leadership skills interpersonal skills and consensus-building skills.
- Strong organizational skills and attention to detail.
- Maturity and operational problem-solving/decision-making experience.
- Ability to function effectively in stressful and complex situations.
- Ability to manage competing priorities and deadlines.
Additional Job Details (if applicable)
Working Conditions
- This is an on-site role primarily at 125 Nashua Street for the first 90 days. After that time this role can have 1 remote day
- May be required to attend meetings outside of regularly scheduled hours and is available by pager/cell phone outside of normal business hours.
- May be required to report to Mass General Brigham entities outside of normal business hours to manage events that require emergency management support.
- This role has an on-call component where this role will be on call for 1 week/month for 24/7. During that time the expectation is to respond to pages to lead lead responses.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$79560.00 - $115720.80/AnnualGrade
7EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.