Appointment Coordinator Jim Pattison Toyota Downtown

Introduction The Jim Pattison Auto Group has an exciting opportunity for an Appointment Coordinator to join our Toyota Downtown this role you will support the Service Department by managing customer appointments coordinating service schedules and ensuring a seamless and positive experience for every an Appointment Coordinator you take pride in delivering exceptional customer service maintaining clear and timely communication and creating a welcoming environment that reflects our commitment to customer : This is a part-time role with a consistent schedule of 8-hour shifts on Range: $21.63 hourly. This role reports to the Fixed Operations Manager of the dealership. About UsA division of the Jim Pattison Group theJim Pattison Auto Groupwas founded in 1961 by Jimmy Pattison when he purchased a GM franchise. Today the Jim Pattison Auto Group encompasses 28 locations across Western Canada representing 16 automotive satisfaction is our priority and its accomplished through the strength of our employees. Learn more about us here: Day in the LifeGreeting all service customer service requests and and schedule appointments while updating the CRM or scheduling systems with accurate customer and vehicle information to ensure a seamless customer experience. Assist customers with inquiries about services maintenance packages and warranty payments or service authorizations when designated administrative duties. Demonstrate a high degree of accuracy sound judgment and attention to post-service follow-up calls to ensure customer satisfaction and gather valuable Were Looking ForPrevious experience in appointment coordination and CDK knowledge is an asset but not Service Experience: Experience in retail or other customer-facing roles is preferred. Positive Attitude: Friendly approachable and enthusiastic when engaging with Communication Skills: Comfortable speaking with customers in person over the phone and via email while creating a welcoming and friendly and Detail-Oriented: Able to manage multiple appointments and schedules -Savvy: Basic computer skills with proficiency in common office programs and open to learning dealership-specific software. A valid BC Drivers license is required including a satisfactory Drivers Abstract is requiredWhat We OfferCompetitive wagesComprehensive benefits package including health dental and insuranceUnlimited opportunities for advancement growth and developmentManufacturer led training opportunitiesAccess to exclusive corporate discount programsRecognition and rewards programsA great team atmosphere and a positive supportive working environmentHow to ApplyIf this sounds like a great fit please apply with your resume today!Visit our Careers Page to explore more opportunities: role requires successful candidates to submit a satisfactory Drivers thank all applicants for their interest; however only those selected for interviews will be are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and you require any accommodations during the recruitment process please contact us at