IT & OT SOC Manager

I. Job Summary

The Security Operations Center (SOC) Manager is a player/coach role and responsible for leading and overseeing enterprise-wide security operations across both Information Technology (IT) and Operational Technology (OT) environments supporting all detection and response activities.

This role ensures continuous monitoring investigation and response to cyber threats through a combination of internal SOC resources AIdriven tooling and thirdparty Managed Detection and Response (MDR) partners. The SOC Manager is accountable for supplier performance detection quality detection engineering response effectiveness and overall alignment with organizational requirements.

The IT & OT SOC Manager provides strategic and operational leadership for SOC analysts and guidance to security engineers drives SOC maturity through automation and AI augmentation and ensures consistent highquality outcomes across internal teams and external service providers. This role works closely with IT OT Engineering Infrastructure Legal Compliance and executive leadership to strengthen the organizations overall security posture.

II. Essential Duties and Responsibilities

• Lead daytoday operations as a player/coach of the Security Operations Center (SOC) providing 24x7 monitoring detection and response across IT and OT environments
• Manage SOC personnel including staffing training performance management and oncall or shift coverage
• Oversee incident detection investigation response and escalation processes for both IT and industrial control system (ICS) environments
• Drive adoption governance and continuous improvement of AIenabled SOC capabilities including machinelearningbased detections analytics and response automation
• Ensure traditional and AIdriven detections and automation are properly tuned measurable explainable and aligned with SOC procedures and risk tolerance
• Manage relationships with Managed Detection and Response (MDR) providers including onboarding operational integration SLAs performance reviews and escalation handling
• Ensure effective monitoring and protection of OT/ICS SCADA and critical infrastructure environments in partnership with engineering and operations teams
• Own SOC operational metrics and reporting including detection and response alert quality detection coverage and automation effectiveness
• Maintain SOC policies procedures playbooks and documentation aligned with industry frameworks (e.g. NIST MITRE ATT&CK MITRE ATT&CK for ICS)
• Collaborate with IT OT Infrastructure Compliance and executive leadership to continuously strengthen the organizations security posture
• Demonstrated experience operationalizing AI and MLdriven security capabilities
• Experience in industrial logistics utilities or critical infrastructure organizations
• Strong communication skills with the ability to brief executives during highimpact incidents

III. Qualifications

A. Required Qualifications

• Bachelors Degree (accredited) in Computer Science MIS Business Administration or in lieu of degree
• High School Diploma or GED (accredited) and 4 years of relevant work experience.
• 5 years of relevant work experience (in addition to education requirement).

B. Preferred Qualifications

• Experience managing or operating alongside Managed Detection and Response (MDR) or MSSP providers
• Handson experience with SIEM SOAR EDR and security automation platforms
• Working knowledge of OT/ICS security including industrial networks and operational constraints
• Proven track record managing security operations teams in large hybrid corporate environments
• Certifications: CISSP GCIH GCED GCIA or GICSP CySA or equivalent
• Experience leading SOC transformation initiatives involving automation AI augmentation and vendor consolidation
  
  IV. Physical Requirements
  
  Listed below are key points regarding physical demands physical and occupational risks and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers phones copy machines etc.
  
  V. Benefits
  At WM each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company match on 401K and more! Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site.
  
  

If this sounds like the opportunity that you have been looking for please click Apply.