Business Process Specialist – HCM & Finance

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Closing Date:

05/14/2026

Type of Position:

Administrative Operations and SupportNo

Job Type:

RegularNo

Institution Name:

University of Arkansas Fayetteville

Founded in 1871 the University of Arkansas is a land grant institution classified by the Carnegie Foundation among the nations top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education research and outreach by providing transformational opportunities and skills fostering a welcoming climate and nurturing creativity discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nations strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health dental life and disability insurance tuition waivers for employees and their families 12 official holidays immediate leave accrual and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

If you have a disability and need assistance with the hiring process please submit a request via the Disability Accommodations OEOC University of Arkansas () : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting please contact Human Resources at 479.575.5351.

Department:

HCM Business Process Management

Summary of Job Duties:

The Business Process Specialist supports the Process Innovation (HCM & Finance) team by analyzing optimizing and sustaining business processes across human capital management (HCM) finance and related administrative functions. This role partners with functional stakeholders business process owners and technical teams to improve workflows enhance data integrity and ensure alignment with institutional strategy compliance requirements and system capabilities.

The Specialist performs end-to-end business process analysis including discovery process mapping requirements gathering testing coordination troubleshooting and documentation. This role supports enterprise systems such as Workday and contributes to process standardization governance and continuous improvement initiatives.

The Business Process Specialist also contributes to emerging process innovation efforts including leveraging automation reporting and AI/data-driven tools to enhance business process efficiency and decision-making.

Regular reliable and non-disruptive attendance is an essential job duty as is the ability to create and maintain collegial collaborative working relationships across the institution.

Qualifications:

Minimum Qualifications:

• Bachelors degree in Business Administration Accounting Human Resources Information Systems or a related field

Applicable equivalencies may be considered on the above qualifications.

• Foundational to mid-level experience (internships to 3 years) in business analysis operations business process management or system support

• Familiarity with ERP systems (e.g. Workday Oracle SAP)

• Demonstrated strong analytical problem-solving and documentation skills

• Demonstrated ability to collaborate across functional areas and manage multiple priorities

Preferred Qualifications:

• Masters degree in a related field

• Experience supporting Workday HCM and/or Finance processes

• Experience in higher education or large complex organizations

• Experience with process improvement methodologies (e.g. Lean Six Sigma PMP)

• Experience facilitating user acceptance testing (UAT) requirements documentation and process redesign

• Exposure to reporting data analysis or business intelligence tools (e.g. Power BI)

• Experience working with automation tools AI solutions or data agents to support business processes reporting or decision-making

Knowledge Skills & Abilities:

• Working knowledge of business processes across HCM (e.g. recruitment onboarding compensation) and/or Finance (e.g. procurement accounting budgeting)

• Strong process mapping analysis and optimization skills

• Ability to translate business needs into functional requirements and system solutions

• Strong analytical thinking with attention to detail and data accuracy

• Excellent written and verbal communication skills

• Proficiency in Microsoft Office tools (Excel Word PowerPoint) and process documentation tools (e.g. Visio Lucidchart)

• Ability to work both independently and collaboratively in a cross-functional environment

• Strong organizational and time management skills

• Client-focused mindset with a commitment to continuous improvement and service excellence

Additional Information:

$57000Cover Letter/Letter of Application List of three Professional References (name email business title) ResumeProof of Veteran StatusCrystal Ellis Strategic Talent Acquisition Specialist

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions there may also be a financial (credit) background check a Motor Vehicle Registry (MVR) check and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract develop and retain high quality faculty staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual preference or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

N/A

Frequent Physical Activity:

N/A

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes