General Manager

• Full Access Gym Membership
• Employee discounts and perks
• Fitness-minded workplace culture
• 401k
• Health Dental and Vision
• PTO with increases by term

• Deliver exceptional gym member experience
• Provide and maintain the highest level of customer service to our members
• Provide effective decision-making regarding customer service issues to provide a positive member experience
• Manages member feedback of gym
• Hire train and schedule all gym-level staff
• Full responsibility of the front desk staff schedule
• Trains and develops front desk team members and/or frontline team members regarding all standard operating processes involving member acquisition and onboarding
• Manage and evaluate the performance of all gym team members
• Oversees team member bi-weekly payroll to ensure all missed punches are corrected and submitted on time with payroll signed off by indicated deadline
• Ensure facility is clean and operationally sound & assist in organizing weights and inspecting equipment to ensure it is in working order
• Effectively manages the operations of the gym including managing gym-controllable inventory and assets
• Be an ambassador of your gym by promoting and staying aware of your gyms social media and digital presence; making posts and creating content.
• Understands budgeting inventory payroll labor management and facilities maintenance
• Have business acumen that includes an understanding of the competitive landscape and community around the gym
• Stay aware of all job postings for your gym and ensure interviews are performed on a consistent basis to prevent any open positions in operations or fitness

• Experience directly managing a team of 8
• Fitness industry experience preferred
• Promotionally-oriented and have the ability to direct sales through company required outreach programs
• Strong customer service orientation with proven results
• Understanding of performance metrics including P&L revenue budgeting inventory payroll cost controls and facilities maintenance
• Excellent verbal and written communication skills
• Open participative leadership style and drive for excellence
• Strong work ethic integrity and professional demeanor

• Must be fitness minded to help support the growth of the gym and gym community
• Must be willing to work occasional weekends evenings morning and nights as needed.
  • Availability to cover shifts as needed.
• Must have reliable transportation and reside in the local area within reason.
• Full Time

From a single gym in Venice Beach California in 1965 to a global symbol of strength and performance Golds Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents our legacy has evolved while staying true to its roots- serious training community and results. As the industry shifts Golds Gym continues to lead honoring our heritage while building the next generation of members and fitness experiences.

We attribute much of our success to our company culture. Were grounded reliable and entrepreneurial - - but also enthusiastic collaborative and creative.

If this feels like you we cant wait to get your application!