Customer Account Specialist (Temp)
Job Summary
Role
The Customer Account Specialist will support different areas of our business such as purchasing logistics customer service and administrative support. This is a 6-month fixed term contract.
Responsibilities
Purchasing
- Place purchase orders for raw materials sister companies and other suppliers
Logistics
- Organize both inbound and outbound transport
- Update and confirming purchase orders
- Process export permissions and customs clearances with the support of an external company
Customer Service
- Manage orders for external customers
- Process merchandise demands for customer orders (offer and purchasing)
- Find relevant data sheets and drawings
- Maintain the master data
Administration support
- Office management like ordering stationary
- Coordinate medical checkups for the team
- Consolidate documents
- Post-posting/Receiving correspondence
- Book guest accommodation such as flights hotels transfers and catering
- Assess various service and goods providers
- Back up other customer service team members when needed
- Proofread translations and contracts if needed
- Support the organisation of events if possible will be discussed case by case
Requirements
- At least 4 years of customer service experience
- Customer focus and service orientation
- Planning & organizing skills
- Self-driven accountable
- Knowledge of SAP
- Effective interpersonal and communication skills
- Very good level of English and Hungarian
Required Experience:
IC
About Company
HWI, a member of Calderys HWI is the largest supplier of refractory products and services in the United States. With manufacturing sites and distribution centers across the Americas, as well as the major refractory industry research facility in North America, HWI serves virtually ever ... View more