Customer Service Representative

Are you seeking an opportunity with a global organisation dedicated to promoting sustainable food production DeLaval stands as a leading developer manufacturer and supplier of solutions for dairy farmers worldwide. Established on a foundation of innovation we continually strive to assist our customers in achieving greater results with fewer resources.

DeLaval is currently recruiting a Customer Service Representative for our Hungary-based team. Our group is committed to delivering exceptional service standards and ensuring optimal customer satisfaction.

Purpose of Role and Key Responsibilities
The Customer Service Representative manages the order process (Order-to-Cash) and responds to customer inquiries fostering strong relationships. You will be the friendly and reliable point of contact for our customers ensuring their needs are met with care and attention. Responsibilities include registering and resolving customer complaints ensuring efficient execution of deliveries and billing through collaboration with both external and internal partners (warehouses carriers suppliers) and supporting other local administrative tasks.

Qualifications and Experience
Successful candidates will possess:
Good communication skills
Resilience and the capacity to perform effectively under time constraints
Knowledge of customer service sales logistics and accounting processes
Strong abilities in planning analysis and coordination
Proficiency in MS Office and SAP software
Ability to work collaboratively within a team
Native Hungarian and good in English

Working at DeLaval
Our core valuesPassion People Professionals and Partnershipsunite colleagues across entities and geographies. At DeLaval success goes beyond expertise; it is closely tied to behaviours. We are guided by three principles: Setting Direction Making Things Happen and One DeLaval.

We offer a unique workplace where state-of-the-art technology integrates seamlessly with animal welfare. As a member of the Tetra Laval Group alongside Tetra Pak and Sidel

DeLaval provides:
A meaningful position within an international company
Ongoing learning and development opportunities
An environment founded on trust support and mutual respect

This position is based in Budaörs Hungary reporting directly to the Customer Service Manager.

For further information please contact:
Agnieszka Szumna MA EE Customer Service Manager
Jukka Ellonen HR

We welcome your application and look forward to connecting with you.

About DeLaval
Our vision is to enable sustainable food production. Through continual innovation we support dairy farmers globally by providing industry-leading milking equipment and solutions helping them achieve more with less. DeLaval employs approximately 4500 professionals across more than 100 markets worldwide and is part of the Tetra Laval Group.

Learn more at .