Senior Solutions Manager

WHO WE ARE:

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights Zinnia simplifies the experience of buying selling and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold team up deliver value and that we do. Zinnia has over $180 billion in assets under administration serves 100 carrier clients 2500 distributors and partners and over 2 million policyholders.

WHO YOU ARE

As a Sr. Solutions Manager you are an experienced people manager and senior-level solution strategist with a strong background in life and annuity operations implementation and enterprise technology ecosystems. You bring depth in solution definition cross-functional collaboration and client engagement and you serve as a critical bridge between business needs and technical execution.

You lead a small team of Solutions Consultants/Managers provide elevated guidance on complex solution efforts and ensure the delivery of consistent scalable and client-aligned outcomes.

WHAT YOULL DO:

Team Leadership

• Manage and mentor a small team of Solutions Consultants or Solutions Managers guiding their professional development solutioning skills and delivery quality.
• Provide coaching on requirements discovery facilitation documentation and client engagement best practices.
• Support hiring onboarding and capability-building activities for the team.

Solution Definition & Oversight

• Lead and oversee solution scoping and requirements activities for complex clients or multi-track initiatives.
• Ensure solution approaches are aligned to Zinnias architecture product capabilities and strategic direction.
• Review and approve team-produced documentation for accuracy clarity and consistency.

Client Engagement

• Serve as a senior-level resource for client discussions escalations and alignment needs.
• Translate client business objectives into structured feasible solution recommendations.
• Act as the voice of the customer during internal planning sessions to ensure end-to-end alignment.

Cross-Functional Collaboration

• Partner closely with Product Technology Operations Finance Compliance and other capability areas to ensure solutions are feasible and well-integrated across functions.
• Collaborate with Sales or Pre-Sales when solutioning support is needed for strategic pursuits.
• Facilitate cross-functional planning sessions to drive alignment manage risks and ensure holistic outcomes.

Process & Delivery Excellence

• Ensure solutioning best practices templates and methodologies are followed across the team.
• Identify process gaps and workflow improvements to increase efficiency and solution quality.
• Promote consistency in requirements management solution documentation and internal knowledge sharing.

WHAT YOULL NEED

• Bachelors degree in Business Information Systems or related field; or equivalent experience.
• 10 years of experience in business analysis solutions consulting implementations or related roles within life insurance annuities financial services or similar industries.
• 3 years leading teams of consultants and managers providing strategic guidance performance coaching and development.
• Strong understanding of operational processes enterprise systems and cross-functional interdependencies.
• Demonstrated expertise in requirements gathering solution definition and facilitation.
• Excellent communication and presentation skills with demonstrated ability to engage with senior stakeholders.
• Strong problem-solving analytical thinking and decision-making skills.
• Proficiency with standard productivity and requirements tools.

BONUS POINTS

• Experience with Zinnias platforms ecosystem or implementation framework.
• Demonstrated process improvement change management or workflow optimization experience.
• Ability to lead teams through ambiguity and evolving client needs.

WHATS IN IT FOR YOU

Were looking for the best and brightest innovators in the industry to join our team. At Zinnia you collaborate with smart creative professionals who are dedicated to delivering cutting-edge technologies deeper data insights and enhanced services to transform how insurance is done. Visit our website more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability.

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