IM Transcend-Program Manager, Signavio

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Technical Product Management

Job Category:

People Leader

All Job Posting Locations:

Raritan New Jersey United States of America Titusville New Jersey United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments finding cures and pioneering the path from lab to life while championing patients every step of the way. Learn more at is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one clean ERP as a standardized platform for growth and efficiency gains.

This program will simplify the Pharmaceutical ERP landscape from 7 to 1 standardizing processes to have a cost-effective fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings we recommend focusing on the specific country(s) that align with your preferred location(s):

United States - Requisition Number: R-072616

Belgium Ireland and Italy - Requisition Number: R-072110

Canada- Requisition Number: R-072610

Remember whether you apply to one or all of these requisition numbers your applications will be considered as a single submission.

We are searching for the best talent for a Transcend: Signavio Program Manager! This hybrid position will be located in Latina Italy. Alternate hybrid locations may be considered in Titusville New Jersey; Raritan New Jersey; Toronto Canada; Latina Italy; Cork Ireland; Beerse Belgium. Alternate locations and Remote work may be considered for the right candidate.

Are you ready to be part of a multi-year global business transformation initiative that will transform and standardize our core business processes and products across Plan Source Make Quality Deliver and Data and enable our integrated data strategy through a single SAP S/4 HANA instance Apply today for this exciting opportunity to shape and set the future direction for supporting and improving our new process across all areas.

We are seeking an experienced hands-on Manager to lead the deployment ongoing support and adoption of our Signavio process management program. This role combines technical delivery vendor and stakeholder management process governance and change management to ensure Signavio enables consistent measurable process excellence across the organization.

Key Responsibilities

• Lead end-to-end deployment of Signavio (configuration integrations testing cutover and post-go-live support).
• Own the production stability and day-to-day support model (incident management triage root cause analysis and SLA tracking).
• Partner with process owners IT security and business teams to design governance roles and lifecycle processes for process documentation and change.
• Configure and maintain platform settings libraries templates process repositories and user access controls.
• Design and implement integrations with core systems (ERP identity reporting tools) and APIs; coordinate with engineering/IT teams for secure and performant solutions.
• Develop and deliver training adoption programs playbooks knowledge base articles and user enablement materials.
• Manage the vendor relationship with Signavio (or program vendor) including escalation roadmap alignment licensing and periodic reviews.
• Measure program success and report KPIs (uptake/adoption availability time-to-resolution process coverage compliance metrics).
• Drive continuous improvement by collecting user feedback prioritizing enhancements and coordinating release management.
• Supervise and coach direct reports and contractors supporting deployments integrations and application support.

Qualifications:

EDUCATION:

• Minimum of High School or equivalent diploma/degree is required; Bachelors / University or equivalent degree strongly preferred

Experience and skills:

Required:

• 8 years of relevant work experience including 5 years experience leading SaaS deployment/support programs preferably in Business Process Mapping (BPM)/process management tools.
• Demonstrable experience with Signavio or similar process management platforms (process modeling/BPM tools).
• Strong technical understanding of integrations (APIs webhooks) identity and access controls and enterprise application architecture.
• Experience with IT service management and support practices (incident/change/problem management SLAs).
• Proven ability to engage stakeholders and drive cross-functional change and adoption.
• Excellent written and verbal communication; experience building training and documentation materials.

Preferred Qualifications

• Certifications in BPM ITIL PMP/Prince2 or Agile/Scrum.
• Experience integrating with SAP or other ERP systems.
• Familiarity with process mining RPA or analytics tools.
• Prior experience in regulated industries or large global organizations.

Other:

• Requires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in German Dutch or Italian is helpful
• May require up to 30% domestic and international travel depending on work location and business needs

#LI-Hybrid

#LI-TG2

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Business Process Management Tools Process Management SaaS Deployment

Preferred Skills:

Analytical Reasoning Consulting Cost Management Creating Purpose Cross-Functional Collaboration Developing Others Human-Computer Interaction (HCI) Inclusive Leadership Leadership Performance Measurement Product Development Product Strategies Project Management Methodology (PMM) Research and Development Software Development Management Strategic Supply Chain Management Team Management

The anticipated base pay range for this position is :

$122000.00 - $212750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).



This position is eligible to participate in the Companys long-term incentive program.



Subject to the terms of their respective policies and date of hire employees are eligible for the following time off benefits:

Vacation 120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado 48 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year

Holiday pay including Floating Holidays 13 days per calendar year

Work Personal and Family Time - up to 40 hours per calendar year

Parental Leave 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave 80 hours in a 52-week rolling period10 days

Volunteer Leave 32 hours per calendar year

Military Spouse Time-Off 80 hours per calendar year

For additional general information on Company benefits please go to: - Experience:

Manager