Director, Enterprise Clients | Occupier Services

Were looking for an experienced enterprise account lead to help run governance and delivery across a portfolio of enterprise clients with a strong focus on transaction management and consistent outcomes. The role partners closely with a sharedservices model to ensure delivery discipline reporting accuracy and service standards.

This role can either be based in Melbourne or Sydney. 

• Act as a senior point of contact across a portfolio of enterprise clients supporting strong relationships and outcomes.
• Manage governance activities including reporting service reviews and issue resolution.
• Oversee transaction activity to meet agreed client objectives timelines and commercial terms.
• Lead and support a small team setting priorities coordinating workloads and providing daytoday guidance.
• Maintain oversight of scope fees and delivery efficiency identifying opportunities for additional transaction activity or scope.
• Partner with the Administration Hub to support lease administration accounts payable and compliance with policies and risk frameworks.

Qualifications :

We welcome candidates from either an inhouse corporate real estate background or enterprise account management roles within a competing advisory or professional services firm ideally with exposure to transaction oversight and governance. Industrial experience is advantageous but not essential.

Youll bring:

• Experience managing enterprise client accounts or portfolios in commercial real estate / occupier services (or similar).
• Demonstrated capability overseeing transaction management activity (oversight and delivery governance). 
• Experience operating within or alongside centralised/shared-services delivery models.
• Strong stakeholder management and commercial judgement. 
• People leadership capability 
• Current real estate certification/registration (or ability to obtain state dependent).

Additional Information :

Why this opportunity 

• Be a trusted senior point of contact across key enterprise relationships.
• Oversee governance delivery rhythm and commercial outcomes across transaction activity. 
• Guide a small team set priorities and lift consistency through practical coaching.
• Support retention and expansion of existing accounts and help identify new opportunities.

Colliers International is a leader in global real estate services and a great local success story. Ours is a culture of service excellence and collaboration that provides our people with the ideal platform to engage their clients develop their skills and accelerate their careers. For you this means a world of opportunity and the power to succeed.

Remote Work :

No

Employment Type :

Full-time