Video Learning Content Creator

The Video Learning Content Creator is responsible for conceptualizing scripting and producing learning video content that enhances understanding engagement and behavior change across both bancassurance (Manulife China Bank Life Assurance Corporation) and agency (Manulife Philippines) distribution channels. The role focuses on storytelling visual learning and message clarity through shortform and longform instructional videos for use in blended virtual and selfpaced programs. While specialized in video contents the role follows shared instructional standards to ensure consistency and continuity within the Digital Learning Team.

This position requires advanced expertise independent judgment cross-functional collaboration and ownership of end-to-end module lifecycle management.

Position Responsibilities:

• End-to-End Video Content Development: Conceptualize and design learning video flows (explainer scenariobased demonstration or roleplay) that are aligned with instructional objectives translating complex insurance and sales concepts into clear visual narratives. This includes scripting storyboarding

• Multimedia Production: Create multimedia learning materials including interactive simulations e-books infographics and game-based courses and finds ways to create different types ofinstructional media that are used within the designatedlearning environment

• E-Learning Production: Utilize multimedia tools and software to develop engaging e-learning materials incorporating graphics animations and interactive elements

• Project Management: Adhere to project timelines outlined by the project lead/manager do a presentation and application of innovative learning media within a specified period

• Content Innovation Utilization and Engagement Management: Find creative and engaging methods to create a digital learning environment for the Distribution team; Monitors performance of the consumption of digital learning content and adjust accordingly to improve experience and utilization

• Stakeholder Management: Collaborate with SMEs Compliance and Business Leads for content validation and adherence to standards and guidelines

• Cross-Project Support: Cross-support with fellow learning content creator and align with Module Developer to ensure smooth handoff

Required Qualifications:

• Bachelors degree in Multimedia Arts or any related field

• At least 5 years of experience in Insurance training Instructional design and Digital learning production or coordination.

• Has a solid grasp of visual design principles; knowledge of e-learning development/interaction levels; knowledge of Blooms Taxonomy of Learning Domains (or Anderson and Krathwohls); knowledge of Mayers 12 Principles of Multimedia Learning.

• Proficient in creating static and motion graphics using Adobe Creative Cloud programs (Photoshop Illustrator After Effects Premiere Edge Animate etc.) Canva Vimeo.

• Competence in developing instructional media with at least one e-learning authoring tool (Adobe Captivate and Articulate Storyline/Rise preferred)

• Competence in using artificial intelligence in both digital content development and learner engagement

Preferred Qualifications:

• Expertise in authoring tools such as Adobe Captivate Articulate Storyline and Rise that can assemble contents to different e-learning modules or presentations including scripting content development quality assessment and deployment.

• Ability to use artificial intelligence (AI) in both development of digital contents and integration within the learner development path.

• Deep knowledge of insurance business products operations and field practices

• Collaborates effectively with the team as well as internal and external stakeholders

• Possesses a sense of ownership accountability andcommitment to the work being developed anddelivered

• Comfortable with fast-changing technology trends andevolution of strategic priorities and needs ofcustomers the business and our partners

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .