Office Support Associate

About SurePoint

SurePoint Technologies delivers award-winning software that helps mid-sized law firms boost efficiency and maximize financial performance. Our cloud-based solutions connect client management practice management and financial systems to improve efficiency and collaboration.

With over 40 years in legal tech and a team of CPAs former lawyers and top engineers we understand what law firms need to thrive. Were passionate about building tools that reduce administrative work so our customers can focus on what matters most: serving their clients.

Job Overview

The Office Support Associate supports the Austin Corporate Office on a part-time basis. The role focuses on maintaining a clean stocked and welcoming workplace environment. This role helps create a positive and organized workplace experience for employees and visitors. The schedule is expected to be mornings 3-5 weekdays during normal business hours with flexibility based on office needs.

Responsibilities and Duties

• Maintain clean organized and welcoming shared office spaces including the kitchen break room conference rooms supply areas and lobby
• Restock office kitchen snack beverage and meeting supplies as needed
• Receive organize distribute and coordinate mail deliveries and outgoing packages
• Coordinate office supply and snack orders through approved vendors and ordering platforms
• Support onsite meetings visitors and team events with hospitality and room preparation
• Maintain kitchen organization including loading/unloading the dishwasher and restocking beverages coffee supplies and snacks
• Monitor conference rooms and shared spaces to ensure they remain presentable throughout the day
• Coordinate minor office or facility needs with vendors building management contractors or internal contacts
• Submit and monitor maintenance requests and assist with onsite vendor coordination as needed
• Support onboarding logistics for Austin-based new hires including office access coordination welcome communications workspace setup and office tours
• Assist with employee offboarding logistics related to office access and key/fob returns
• Create and support monthly office events celebrations and employee engagement activities
• Assist with internal office communications such as workplace announcements newsletters and event reminders
• Maintain organization of office storage areas supplies and décor materials
• Support general office administration organization and operational projects as needed
• Provide additional office and administrative support as needed

Skills Qualifications & Culture

• High attention to detail with a proactive approach to cleanliness and organization
• Strong technical skills including PowerPoint Excel and Word and basic digital tools including calendaring
• Strong time management skills and ability to work independently with minimal oversight
• Reliable and punctual with consistent availability during scheduled hours
• Friendly professional demeanor when interacting with internal teams and visitors
• Takes initiative and identifies needs before being asked
• Demonstrates pride in creating a welcoming and organized environment
• Comfortable managing multiple small tasks and shifting priorities throughout the day

Preferred Qualifications

• Previous experience in office coordination workplace experience facilities support hospitality or administrative support roles
• Familiarity with office supply inventory vendor coordination and event support
• Experience supporting employee onboarding or office operations
• Good communication and problem-solving skills
• Adaptable and flexible within a fast-paced office environment

Physical Requirements

• Ability to lift carry or move items up to 25 pound
• Ability to walk throughout the office and stand periodically during scheduled shifts

At SurePoint we know our people are our greatest strength. Thats why we offer a comprehensive total rewards package and were always evolving our benefits to support employee needs at every stage of life and career.

Benefits Include

• Health Insurance (medical dental vision)
• Flexible Spending Accounts
• Life Short-term and Long-term Disability Insurance (employer paid)
• Health Savings Accounts
• Wellbeing Benefits
• 401K (immediately vested employer match)
• Paid Time Off (Flexible PTO holidays)
• Employee Assistance Program
• Summer Flex Fridays

To learn more about SurePoint and our products visit our corporate web site at and follow us on LinkedIn Facebook and Twitter.

SurePoint is proud to be an Equal Opportunity Employer. All applicants will be considered without regard to race color sex sexual orientation gender identity religion national origin ancestry age physical or mental disability veteran status medical condition or any other classification protected by law.