Supervisor

Retail Supervisor Rick Stein
Great food. Genuine hospitality. A place to grow.

24-hour contract 6-month rolling contract

At Rick Stein Group were passionate about fresh seafoodquality ingredients and sharing our love of food with every guest whethertheyre dining with us visiting our delicatessen or shopping in our retailspace.

Were now looking for a motivated and customer-focusedRetail Supervisor to lead our retail team and help deliver an exceptionalcustomer experience. This role will also include supporting kitchen operationswhen required so flexibility and a hands-on approach are essential.

If you enjoy coaching others delivering excellent serviceand taking pride in a well-run high-performing environment wed love to hearfrom you.

What youll be doing

• Supervising daily retail operations ensuring smooth and efficient service
• Leading motivating and developing your team to deliver outstanding customer experiences
• Welcoming customers and providing expert product knowledge on seafood sauces wines and gift items
• Supporting sales through upselling recommendations and exceptional service
• Managing tills cash handling and stock control accurately
• Overseeing merchandising displays stock rotation and maintaining presentation standards
• Supporting deliveries stock organisation and inventory management
• Upholding the Rick Stein brand standards in service quality and cleanliness
• Assisting with recruitment onboarding and performance development of retail staff
• Supporting kitchen operations when required including food preparation maintaining cleanliness standards and assisting the kitchen team during busy periods

What were looking for

• Proven experience in retail hospitality kitchen or a supervisory role
• A warm approachable and confident leadership style
• A passion for food drink and high-quality produce
• Strong communication and team coaching skills
• Commercial awareness and the ability to drive sales through excellent service
• Reliability organisation and a proactive hands-on approach
• Flexibility and willingness to support both retail and kitchen operations
• Pride in presentation attention to detail and high standards

What youll get

• Competitive pay
• Free staff meals and generous discounts across Rick Stein Restaurants Rooms and Shops
• Ongoing training and development including leadership product knowledge and customer service skills
• Opportunities to progress within a respected hospitality group
• A supportive inclusive team culture
• Extra holiday allowance for length of service up to 5 additional days after 5 years
• Access to discounts on hundreds of retailers health entertainment travel & more

If youre passionate about food people and leading ahigh-performing team apply now and take the next step in your career with RickStein.

Steins Deli is stocked ceiling-high with our homemade jams chutneys relishes spice mixes and oils all made to Ricks recipes. There are freshly baked goods including pasties breads & pastries all handmade and produced by us in Padstow.