UX Design, Executive Director Design Systems

JPMorganChase

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profile Job Location:

Brooklyn, NY - USA

profile Monthly Salary: $ 180500 - 260000
Posted on: 18 hours ago
Vacancies: 1 Vacancy

Job Summary

Description

Steer the forefront of Employee Experience innovation by scaling aDesign System that enables teams to deliver cohesive frictionless and personalized experiences across a global employee population.

As an Experience Design Executive Director inEmployee Experience you will spearhead a team of talented designers to define govern and evolve shared design patterns components and workflows within the broader employee journey landscape. Leveraging deep expertise in experience design you will define and activate processesspanning contribution models quality standards documentation and release managementthat strengthen consistency and accelerate delivery across products. Your role involves setting quality benchmarks managing asset delivery (design libraries and coded components alignment) and shaping product initiatives through system adoption enablement and measurable outcomes. A staunch advocate for inclusive design and accessibility you will model and drive collaboration across Product Engineering Content Design Research and Accessibility teams to create unparalleled experiences for our diverse employee base. Your design expertise positions you as a trusted advisor to senior leadership promoting a culture of collaboration and inclusivity across multidisciplinary teams.

This role sits within Employee Experience partnering with multiple internal product teams to standardize an omni channel Design System improve delivery efficiency and drive consistency across employee experiences. You will collaborate closely with engineering leaders to align design libraries with reusable coded components and establish a scalable release cadence. You are a player/coach who isnt afraid to roll up their sleeves and can seamlessly context switch between strategy and highly crafted pixels. Success is measured through adoption reduced UI inconsistency improved accessibility outcomes and faster design-to-development cycles. The scope includes enabling cross-functional teams across priority employee journeys (e.g. onboarding enabling day-to-day work productivity tools and workflow applications) and across web mobile conversational UI and agentic AI experiences.

Job responsibilities

  • Develop and implement Employee Experience Design System strategies aligned to business objectives applying expertise in interaction design and information architecture with a focus onstandardization and reuse.

  • Lead mentor and inspire a team of experience designers fostering collaboration coaching and performance management.

  • Drive innovation by staying abreast of industry trendsdesign system practices accessibility standards and emerging technologies to maintain a user-centric modern employee experience.

  • Design methods to incorporate insights from key performance metrics utilizing data fluency to inform decision-making and optimize experiences for diverse employee segments; build strong stakeholder relationships influence decisions and champion user-centered design principles organization-wide.

  • Own thedesign system roadmap including patterns components tokens and guidelines ensuring scalability across multiple internal products.

  • Establish and rungovernance(intake prioritization contribution model decision rights) and a predictablerelease/versioningprocess for design assets and standards.

  • Define and enforcequality standards(usability consistency accessibility) and ensure built-in compliance through system guidance and review mechanisms.

  • Partner with Engineering to align design libraries withcoded component libraries improving implementation consistency and reducing rework.

  • Create enablement programs (documentation office hours onboarding training) to accelerate adoption and self-service across teams.

  • Leverage latest AI technologies from process through output to positively shift your teams velocity and outcomes.


Required qualifications capabilities and skills

  • 7 years of experience or equivalent expertise in user experience design focusing on interaction design and information architecture including complex enterprise or platform experiences.

  • Advanced skills in visual design storyboarding and data fluency capable of creating visually appealing and functional elements for digital products and services.

  • Proven leadership in guiding and mentoring diverse teams of experience designers fostering collaboration and promoting professional growth.

  • Demonstrated success in inclusive design accessibility guidelines and assistive technology to create inclusive experiences for diverse users.

  • Proven understanding of market trends product knowledge and technological advancements leveraging emerging technologies and best practices to drive user experience outcomes.

  • Demonstrated ability to establishoperating models(governance process workflow) that scale design quality across multiple teams and products.

  • Experience influencing senior stakeholders and driving cross-functional alignment with Product and Engineering leaders in matrixed organizations.

  • Experience delivering design systems cross web mobile conversational UI


Preferred qualifications capabilities and skills

  • Design system expertise.

  • Experience applying AI directly to your design practice

  • Experience delivering agentic AI design systems

  • Design leadership or managerial experience.

  • Experience scaling accessibility-by-default through reusable components and standards in large organizations.




Required Experience:

Director

DescriptionSteer the forefront of Employee Experience innovation by scaling aDesign System that enables teams to deliver cohesive frictionless and personalized experiences across a global employee population.As an Experience Design Executive Director inEmployee Experience you will spearhead a team o...
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JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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