Area Manager IDDD Services

What You Will Do:

The Area Manager oversees multiple residential homes and staff teams within an assigned region providing leadership operational oversight and program support to ensure high-quality person-centered services and compliance with state licensing and Medicaid requirements.

This role focuses on team leadership staff development program operations compliance oversight and problem-solving. The Area Manager partners with staff leadership individuals served families and community stakeholders to maintain smooth operations support employee accountability and ensure consistent compliant care across all programs.

The Area Manager also plays a critical role in maintaining operational stability addressing program concerns and supporting individuals in making meaningful choices within community-based residential settings.

Responsibilities:

• Program Leadership & Team Development: Supervise coach and support employees across assigned residential programs while promoting accountability teamwork professional development and high-quality service delivery. Support hiring onboarding scheduling training and ongoing staff development initiatives across assigned programs.
• Program Operations & Compliance: Oversee daily operations of multiple homes and programs to ensure services remain person-centered compliant and aligned with organizational standards policies licensing requirements Medicaid Waiver regulations and certification standards. Maintain readiness for audits inspections and licensing reviews.
• Participant & Family Support: Promote individual choice independence and person-centered planning while assisting with operational staffing participant and family concerns in a positive and professional manner.
• Operational Performance & On-Call Support: Monitor staffing trends program performance operational needs and fiscal responsibilities in partnership with leadership teams while participating in on-call rotation and responding to emergencies or operational concerns as needed.

Qualifications :

MUST HAVE:

• Education: Bachelors degree in Human Services or a related field required including Psychology Counseling Sociology Allied Health or Human Services.
• Experience: 23 years of experience supporting individuals with intellectual and developmental disabilities long-term care or community-based services including prior supervisory or management experience within residential or human services settings.
• Program Knowledge: Understanding of person-centered supports compliance standards and Medicaid/CIH Waivers or HCBS services preferred.
• Technical Skills: Proficiency with Microsoft Office programs and the ability to adapt to new technology platforms.
• Licensure & Transportation: Valid drivers license with a driving record that meets agency insurance requirements.

NICE TO HAVE:

• Industry Expertise: Experience supporting multi-site residential or community-based programs.
• Leadership Development: Experience with staff development training coordination or leadership mentoring.
• Operational Insight: Data-driven performance management experience.
• Regulatory Knowledge: Knowledge of Indiana-specific disability service regulations including residential and community-based program standards.

Additional Information :

We believe in supporting not only those we serve but also each other ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race color religion sex protected veteran status disability genetic information national origin age gender identity sexual orientation or any legally protected status per federal and/or state law.

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Remote Work :

No

Employment Type :

Full-time