202627 District Receptionist

FPS Classified

Administrative Assistant- District Receptionist

Job Description

Exempt: No

Department: Administration

Reports To: Executive Director of Student Services

Location: Administration Annex Building

Date Prepared:

GENERAL DESCRIPTION OF POSITION

Serve as the main receptionist for all people visiting calling or mailing the Administration Annex Building. This individual is often the first contact students and families have with our school district. Excellent customer service skills are of a high priority.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Answer and serve correspondence to the Administration Annex.

1. Greet and assist visitors to the Administration Annex.

1. Manage transfer forms and the maintaining of spreadsheets for this purpose.

1. Assist patrons at Annex for meetings with Directors FPS staff for professional development etc.

1. Assist patrons with enrollment and/or transfer documents and paperwork.

1. Assist in scheduling common spaces/rooms at the Administration Annex

1. Assist with projects for Central Registration and the Administration annex

1. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Excellent customer service skills are required.

EDUCATION AND EXPERIENCE

High school or GED plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing clerical/administrative equipment operation etc plus 3 years related experience and/or training or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers clients general public and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add subtract multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

CRITICAL THINKING SKILLS

Ability to utilize common sense understanding in order to carry out written oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.

REQUIRED CERTIFICATES LICENSES REGISTRATIONS

Not indicated.

PREFERRED CERTIFICATES LICENSES REGISTRATIONS

Bilingual(English/Spanish)

SOFTWARE SKILLS REQUIRED

Intermediate: Presentation/PowerPoint Word Processing/Typing

Basic: 10-Key Accounting Spreadsheet

INITIATIVE AND INGENUITY

SUPERVISION RECEIVED

Under general supervision where standard practice enables the employee to proceed alone on routine work referring all questionable cases to the supervisor.

PLANNING

Considerable responsibility with regard to general assignments in planning time method manner and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation.

DECISION MAKING

Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance; the latter of which would affect the work operations of other employees and/or clientele to a moderate degree.

MENTAL DEMAND

Close mental demand. Operations requiring close and continuous attention for control of operations. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organizations administration and operations; also to determine or select material and equipment where highly variable sequences are involved.

ANALYTICAL ABILITY / PROBLEM SOLVING

Moderately structured. Fairly broad activities using moderately structured procedures with only generally guided supervision. Interpolation of learned things in somewhat varied situations.

RESPONSIBILITY FOR WORK OF OTHERS

Responsibility for work of others: Not indicated.

RESPONSIBILITY FOR FUNDS PROPERTY and EQUIPMENT

Ordinarily has little if any association with funds supplies equipment or other property where there would exist any appreciable opportunity for damage misappropriation or other monetary loss.

ACCURACY

Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time thereby creating an inaccurate picture of an existing situation. Could cause further errors losses or embarrassment to the organization. The possibility for error is always present due to requirements of the job.

ACCOUNTABILITY

FREEDOM TO ACT

Standardized. Accepted processes covered by well-defined standardized policies and procedures with supervisory review.

ANNUAL MONETARY IMPACT

The amount of annual dollars generated based on the jobs essential duties / responsibilities. Examples would include direct dollar generation departmental budget proper handling of organization funds expense control savings from new techniques or reduction in manpower.

None. Job does not create any dollar monetary impact for the organization.

IMPACT ON END RESULTS

Modest impact. Job has some impact on the organizations end results but still from an indirect level. Provides assistance and support services that facilitates decision making by others.

PUBLIC CONTACT

Regular contacts with patrons where the contacts are initiated by the employee. Involves both furnishing and obtaining information and also attempting to influence the decisions of those persons contacted. Contacts of considerable importance and of such nature that failure to exercise proper judgment may result in important tangible or intangible losses to the organization.

EMPLOYEE CONTACT

Contacts of considerable importance within the department or office such as those required in coordination of effort or frequent contacts with other departments or offices generally in normal course of performing duties. Requires tact in discussing problems and presenting data and making recommendations but responsibility for action and decision reverts to others.

USE OF MACHINES EQUIPMENT AND/OR COMPUTERS

Regular use of complex machines and equipment (desktop/laptop computer and software postage equipment etc.)

WORKING CONDITIONS

Periodically exposed to such elements as noise intermittent standing walking occasionally pushing carrying or lifting; but none are present to the extent of being disagreeable.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Semi-repetitive low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.

While performing the functions of this job the employee is continuously required to talk or hear; regularly required to sit; frequently required to walk use hands to finger handle or feel; and occasionally required to stand reach with hands and arms climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Pay Range 31

Step 6-12

8 hours/day

220 Days

Required Experience:

Junior IC