Chief of Staff, VP Product

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 200000 businesses worldwide including Brex Rippling Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.

Proudly founded in Melbourne we have a team of over 2000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.

Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.

About the Product Team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere anytime. We combine technical expertise with a deep understanding of our customers needs to design and build unified intuitive and scalable products. As a team we thrive in a collaborative and fast-paced environment constantly iterating and pushing boundaries to deliver exceptional product experiences.

What Youll Do

As the Chief of Staff to the VP of Product you will act as a force multiplier strategic partner and right-hand to our product leadership. You will be responsible for driving the operational rhythm of the Product organization leading high-priority cross-functional initiatives and ensuring strategic alignment as we scale our global financial platform. This is a highly strategic position designed for an ambitious leader with founder-like energy who thrives in ambiguity and aspires to be a future product leader or executive.

Responsibilities:

• Strategic Planning & Execution: Partner with the VP of Product to define communicate and track the product organizations strategy and OKRs. Drive annual and quarterly planning cycles ensuring alignment with our overarching global company goals.

• Operational Excellence: Establish and optimize the operating rhythm of the Product leadership team. Identify bottlenecks in our product development lifecycle and implement process improvements to increase team velocity and efficiency across our global engineering and product hubs.

• Cross-Functional Leadership: Serve as a primary liaison between Product and key departments (Engineering Risk Go-to-Market etc.). Step in as a proxy for the VP in key meetings equipped to make decisions from first principles to keep initiatives moving fast.

• Special Projects & Incubation: Lead high-impact cross-functional special projects that fall outside the day-to-day scope of individual product teams (e.g. evaluating new market segments operationalizing AI internally or diving into strategic M&A targets).

• Executive Communications: Synthesize complex data and product roadmaps into clear actionable executive summaries and board materials.

Who You Are

Were looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have but are not mandatory.

Minimum Qualifications:

• 5 - 10 years of overall professional experience with a strong background in Management and Strategy Consulting or Business Operations.

• Experience driving alignment and operational excellence in hyper-growth startup environments or at a global scale.

• Exceptional communication skills with the ability to convey complex product strategy to both technical and non-technical audiences as well as executive stakeholders.

• Strong analytical mindset; ability to utilize data to identify pain points measure success and drive continuous improvement.

• Bachelors degree or higher with exemplary academic achievements.

Preferred Qualifications:

• Strong domain knowledge in the financial product industry fintech or payments.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

Senior IC