Network Operations Engineering, Vice President

As a Vice President Network Operations Engineering (NOE) you will lead the transformation of traditional Network Operations (NOC) into a modern engineering-led Network Operations Engineering function. This role combines operational leadership with engineering rigor focusing on automation reliability and AI-driven operations to deliver highly resilient scalable network services.

The NOE organization is evolving from reactive incident management to a proactive automation-driven operating model emphasizing continuous service improvement reduced manual intervention and increased engineering ownership of production environments.

Key Responsibilities

1. Drive NOC NOE Transformation

• Lead the transition from a traditional shift-based NOC to an engineering-led automation-first operations function

• Establish a culture of ownership accountability and continuous improvement

• Shift focus from reactive incident handling to proactive prevention and reliability engineering

• Align operations to Platform Engineering principles and product-based delivery models

2. End-to-End Network Operations Ownership

• Own 24x7 global network operations ensuring stability performance and availability of network services

• Lead incident management escalation and command-center coordination across regions

• Ensure rapid detection triage and recovery for all network incidents

• Drive consistent operational execution across global teams

3. Automation AI and Operational Engineering

• Build and scale automation frameworks runbooks and auto-remediation pipelines

• Drive adoption of AI-enabled operations (AIOps) including predictive alerting and intelligent triage

• Reduce manual effort and shift workloads toward engineering and system improvement

• Deliver measurable improvements in automation coverage alert noise reduction and MTTR

4. Reliability Observability and Performance Engineering

• Define and track operational KPIs including MTTR incident trends and service stability metrics

• Establish a data-driven observability and monitoring framework

• Lead initiatives to improve alert quality signal-to-noise ratio and service health visibility

• Embed reliability engineering practices into day-to-day operations

5. Change Execution & Risk Management

• Oversee execution of standardized and automated network changes

• Reduce operational risk through pre-approved patterns automation and validation controls

• Ensure adherence to change management and compliance requirements

6. Engineering Collaboration & Platform Integration

• Partner with Network Engineering SRE Security and Platform teams

• Enable seamless handoffs through high-quality operational data documentation and incident context

• Contribute to network modernization cloud adoption and infrastructure transformation programs

7. People Leadership & Capability Development

• Lead and develop a global team of engineers focusing on:

• Technical depth and cross-skilling

• Automation and engineering mindset

• Leadership pipeline and career growth

• Transition team skillsets from operations-focused to engineering-focused capabilities

• Foster a culture of innovation ownership and continuous learning

What You Bring

• 10 years of experience in network operations engineering or infrastructure management

• Proven leadership in large-scale mission-critical network environments

• Demonstrated experience driving NOC transformation and automation initiatives

• Strongexpertisein:

• Network technologies (Cisco Checkpoint F5 routing VXLAN)

• Cloud platforms (Azure AWS GCP)

• Observability monitoring and automation tools

• Experience with AI/ML-driven operations or AIOps platforms

• Strong problem-solving communication and cross-functional leadership skills