Manager of Student Services AS7114

Campus

OSU-Stillwater

Contact Name & Email

Lance Millis

Work Schedule

Monday through Friday 8:00am-5:00pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$51300 - $73000

Salary

Special Instructions to Applicants

For full consideration please include a resume cover letter and contact information for three professional references.

About this Position

The Manager of Student Services supports the academic advising unit by helping with Orientation & Enrollment (O&E) operations and delivering high impact student success initiatives. This role plays a key part in ensuring incoming students experience a smooth transition to the university through coordinated advising enrollment and engagement efforts. The manager also maintains a small student caseload and contributes to campus-wide advising best practices. This position collaborates closely with advisors managers and leadership to support high-quality services that impact student success initiatives.

Required Qualifications

• Bachelors
  • Bachelors degree in a relevant field.
  (degree must be conferred on or before agreed upon start date)
  • Minimum of 4 years of experience in academic advising or a related field; alternatively equivalent education in lieu of experience will be considered.
    
    
• Skills Proficiencies and/or Knowledge:
  • Strong academic advising skills and knowledge of first-year student development year student development
  • Ability to support students in major exploration course planning and academic decision-making making
  • Experience coordinating largescale programs such as Orientation & Enrollment
  • Strong organizational and project management skills with the ability to manage multiple prioritiesmanagement skills with the ability to manage multiple priorities
  • Excellent written verbal and group presentation communication skills presentation communication skills
  • Ability to build effective working relationships with advisors faculty admissions and campus partners
  • Skill in influencing and guiding processes without direct supervisory authority
  • Ability to interpret academic policies degree requirements and curriculum changes
  • Proactive problem-solving and conflict resolution abilities solving and conflictresolution abilities
  • Commitment to inclusive student-centered culturally responsive advising centered culturally responsive advising
  • Ability to work with sensitive information and maintain confidentiality
  • Competence using student information systems degree audit tools and Microsoft 365 applications.
  • Commitment to continuous improvement assessment and data-informed decision-making
  • Flexibility and adaptability during peak advising and orientation periods

Preferred Qualifications

• Masters

  A graduate degree in Higher Education Academic Counseling or Advising or related field; an undergraduate degree in Engineering Architecture or Engineering Technology

• Professional experience as an academic advisor or in an industry closely related to CEAT majors.

• Skills Proficiencies and/or Knowledge:

  Knowledge & Technical Skills

  • Strong knowledge of academic programs degree requirements curricula and course prerequisites including the ability to interpret academic records and placement information.
  • Understanding ofuniversity academic policies procedures and regulations particularly those related to graduation enrollment andtransfercredit.
  • Proficiency with advising technologies and student information systems and ability to use data to track student progress and inform advising decisions.

  Advising Counseling & Student Support Skills

  • Ability to provide academic counseling and developmental guidance including support related to courseselection goal setting career exploration and academic challenges.
  • Skill inidentifyingand supporting at-risk students providing proactive outreach referrals and follow up to promote persistence.

  Analytical & Problem-Solving Skills

  • Strong analytical problem solving and troubleshooting skills to address academic issues evaluate petitions and support decision making.

  Organizational & Professional Skills

  • Demonstrated commitment to professional development and staying current with advising and higher education best practices.