Senior Account Manager, Growth & Expansion
Chicago, IL - USA
Job Summary
About Us
Work a four-day week from anywhere for a company where people genuinely believe in what they do. Wonderlic leads the way in fair predictive science to create a world where everyone finds and thrives in their best joband that starts with you. We expertly combine our science-based assessmentexpertisewith I-O psychology machine learning and artificial intelligence to deliver evidence-based insights that empower smarter employment decisions. Our simple intuitive assessment tools help sophisticated HR teamsidentifytop applicants predict on-the-job performance and ensure our own team is engaged and equipped to do their best work.
Wonderlic has always championed progressive sustainable approaches that allow people to excel professionally while living balanced fulfilling lives. Here are some of the ways we do that:
- Work from anywhere in the United States
- Four-day work week
- Generous PTO plus a paid company shutdown from 12/24 to 1/1
- Benefits include medical dental vision 401k with matching paid new parent leave
What Sets Us Apart:
- Scientific Precision: We apply rigorous scientific methodologies to develop assessments that accurately gauge individuals potential and fit within various organizational contexts.
- Innovation: Our dedication to continuous improvement drives us to explore cutting-edge techniques and technologies ensuring our assessments remain at the forefront of talent assessment.
- Impactful Solutions: By integrating I-O Psychology principles into our processes we deliver solutions that not only meet the immediate hiring needs of organizations but also contribute to long-term success and retention.
Overview:
Wonderlic isseeking aSenior Account Manager Growth & Expansionto drive revenue growth within our existing customer base. This roleis responsible forcreating and closing cross-sell and expansion opportunities with a primary focus on expandingcross-sellof Wonderlic Develop. We are building a revenue engine grounded in value-based sellingwhere every conversation connects talent decisions to measurable business outcomes such as performance retention and productivity.
This is not a renewalroleyou will partner closely with Customer Success Managers (CSMs) who own retention and account health while you focus onidentifying creating and closing new revenue opportunities within existing accounts.
This role requires the mindset and skillset of a top-performing Account Executive applied within an existing customer base. You willoperateas a strategic seller inside the install base bringing a strong point of view on how customers can solve critical business challenges related to hiring development and workforce performance.
Your Impact:
As a Senior Account Manager Growth & Expansion you will drive measurable revenue growth within our existing customer base byidentifying creating and closing cross-sell opportunities. You will turn existing relationships into strategic growth enginesexpanding adoption of Wonderlic solutions by connecting talent decisions to business outcomes such as retention performance and productivity. Your success will directlyimpactnet revenue retention product adoption and long-term customer value.
What Youll Do:
- Pipeline Creation: Proactively prospect into existing accounts across SMB Mid-Market and Enterprise segments. Identify new stakeholders departments and use cases within existing accounts to uncover cross-sell opportunities. Leverage internal signals (product usage hiring trends organizational changes) to trigger expansion plays. Generate pipeline independent of Customer Success; CS is a strategic partner not the primary source of opportunities.
- Value-Based Selling & Opportunity Creation: Lead strategic discovery conversations that uncover organizational pain and quantify business impact. Connect customer challenges to measurable outcomes (e.g. turnover cost productivity gaps time-to-performance). Align solutions to broader businessobjectivesand executive-level KPIs. Position Wonderlic solutions using a value-based approachavoiding feature-led selling.
- Sales Cycle Management:Manage opportunities through the sales cycle(discovery solution alignment business case close) while navigating multi-stakeholder buying groups (HR TA L&D Executives etc.). Maintain accurate forecasting and pipeline hygiene in Salesforce.
- Collaboration & Team Selling:Collaborate closely with CSMs to align on account strategy and expansion opportunities; maintain a unified narrative across retention and growth conversations. Ensure strong customer experience across the lifecycle
- Market Insight:Maintainstrong knowledge of new and existing product offerings industry trends new developments and current competitive conditions within the marketplace.
- Leverage Curiosity:Leverageyour curiosity about our products industry and the marketplace tobuildandmaintainstrong knowledge enabling you to offer strategic insights and solutions to our customers
What Success Looks Like:
- Consistently achieve or exceed expansion quota
- Maintain 35x pipeline coverage driven by self-sourced opportunities
- Demonstrate strong conversion from discovery close
- Lead executive conversations that elevate from product to business impact
- Expand relationships across multiple stakeholders and functions
- Operate in tight alignment with Customer Success whilemaintainingclear ownership of revenue outcomes
What Were Looking For:
Skills & Capabilities
- Exceptional discovery skillsability to uncover and monetize customer pain
- Strong executive presence and ability to influence senior stakeholders
- Skilled in negotiation and closing
- Ability to manage complex multi-threaded deals
- Data-driven and comfortable using CRM tools (Salesforce)
Mindset
- Hunter mentality within accountsyou dont wait for opportunities you create them
- Strategic thinker who connects product capabilities to business outcomes
- Highly accountable with strong ownership of pipeline and results
- Comfortable challenging customer assumptions and reframing problems to elevate the conversation
- Thrives in a fast-paced evolving environment
- Naturally curious and creative in your approach to solving problems
Qualifications:
- 5-10 years of experience in B2B SaaS subscription-based sales account management or expansion roles.
- Proven track record of closing cross-sell / expansion deals
- Experience owning a quota and full sales cycle
- Experience selling to SMB Mid-Market organizations and Enterprise experience is a plus
- Experience selling into HR Talent or business leadership stakeholders preferred
- Experience selling in HR Technology sector ideally in pre-employment assessment employee development or disruptive technology.
Target Total Compensation: This position offers OTE of $160000 to $180000 split between a base salary and uncapped commissions.
Our Policy
Affirmative Action Plan/Equal Employer Opportunity (AAP/EEO) Statement: Research suggests that both theconfidence gapandimposter syndromecan make members of some groups (including women members of the LGBTQIA and BIPOC communities and candidates of less traditional age education or background) less likely to apply for jobs when they dont meet 100% of the qualifications. At Wonderlic we are in the business of identifying potential and we encourage all interested candidates to apply.
Wonderlic is proud to be an equal employment opportunity/affirmative action employer. Here diversity is valued and celebrated and this is what makes us such a successful team. Wonderlic does not discriminate in employment on the basis of race color religion gender gender identity pregnancy status national origin sexual orientation marital status disability genetic information age parental status military/veteran status or any other factor protected by law.
In addition we will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process perform essential job functions and receive other benefits and privileges of employment. Please get in touch with us at to request an accommodation.
Disclaimer: This job description is not designed to include a comprehensive list of duties and responsibilities that are required of the employee. Duties and responsibilities may change or be assigned at any time with or without notice.
#BI-Remote #LI-Remote
Required Experience:
Manager
About Company
Wonderlic helps businesses hire, develop, and retain top talent with science-backed assessments and tools. Transform your workforce today.