Customer Program Manager

Introduction: A Career at HARMAN Automotive

Were a global multi-disciplinary team thats putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive we give you the keys to fast-track your career.

• Engineer audio systems and integrated technology platforms that augment the driving experience
• Combine ingenuity in-depth research and a spirit of collaboration with design and engineering excellence
• Advance in-vehicle infotainment safety efficiency and enjoyment

About the Role

As a Lead Program Manager you will be responsible for the successful delivery of large-scale and strategically important programs within the CAM Greater Europe organization of HARMAN Automotive. You will lead international cross-functional teams across multiple brands regions and technical domains to ensure seamless execution from concept through production. This role combines executive-level customer engagement with strategic program leadership and decision-making authority.

What You Will Do

• Lead and own the execution of major customer programs of high strategic relevance within the CAM Greater Europe portfolio
• Serve as the primary customer interface at management level ensuring transparent and proactive communication.
• Manage large cross-functional and multi-location project teams with structured processes and leadership consistency.
• Drive program performance across brands regions and technical domains including software hardware and systems integration.
• Lead global troubleshooting and system validation activities across technical teams.
• Take full ownership of change and risk management escalation handling and executive-level reporting.
• Make independent decisions on priorities resources and mitigation strategies in complex program environments.
• Steer all program phases including prototype industrialization and production ramp-up.
• Actively contribute during RFI/RFQ phases (feasibility analysis technical and commercial alignment).
• Drive lessons learned and continuous improvement culture across the organization.

What You Need to Be Successful

• University degree in Engineering (Electrical IT Mechanical or related) or equivalent program management experience.
• Minimum of 10 years of experience managing large-scale multi-disciplinary programs or teams (>50 team members).
• Proven success in automotive program leadership with strong technical and commercial orientation.
• Excellent customer-facing communication negotiation and conflict resolution skills.
• Strong analytical organizational and problem-solving abilities in complex and dynamic environments.
• Fluent in English both written and spoken.

Bonus Points if You Have

• Certified knowledge of PMI methodologies Automotive SPICE and IATF16949 processes.
• Deep understanding of Harman Core Competencies (Results Change Customer Team Self-Awareness).
• Experience leading multi-brand programs within Volvo Cars / Volvo Trucks Group.
• Expertise in program management tools and lifecycle methodologies.

What Makes You Eligible

• Willingness to travel up to 25%.
• Willingness to work on-site in Sweden Gothenburg as required.

What We Offer

• Flexible work environment allowing for remote work
• Access to employee discounts on world-class products (JBL HARMAN Kardon AKG and more)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• Be Brilliant employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.