Senior Solutions Engineer, Media
Philadelphia, PA - USA
Job Summary
How You Will Help
As a Senior Solutions Engineer youll be pivotal in driving innovation and success by partnering with sales product and engineering teams to design tailored technical solutions for our customers with a focus on supporting our media measurement and audience business. Youll facilitate decision-making and alignment across teams removing barriers to close new business opportunities. By solving critical business needs youll ensure long-term customer success and inform our product roadmap and business strategy to meet evolving market demands efficiently.
What You Will Do
- Own the pre-sales development and documentation of SaaS configurations and technical solutions
- Build relationships with clients as their primary technical resource throughout the sales cycle
- Understand the customers business needs and use case to develop creative solutions that drive satisfaction and lead to long term engagements
- Support clients with internal decisions regarding their technology stack and configuration for the use of HealthVerity products
- Scope solutions to fit within a customers budget and timeline
- Inform strategic decisions on new product/feature development and commitment of internal resources
- Work with internal teams to determine level of effort and and feasibility of novel workflows and configurations
- Develop technical workflow diagrams
- Initiate process improvement initiatives to speed up the sales process and ensure seamless transitions to post-sale customer teams
- Support the media sales team by supporting existing customers utilizing HealthVerity Audiences and Media Measurement solutions explain our methodology and solutions to prospective customers and solution for new clients onboarding to either product offering
How success is defined
- High customer satisfaction: Consistently deliver solutions accurately and on time scoring well internally
- Timely solution delivery: Meet or exceed turnaround times for clients and internal stakeholders
- Expertise in HealthVerity tools: Operate independently with solid knowledge of HealthVeritys tools and procedures
- Technical solution creation: conduct in-depth requirements analysis to fully assess client needs design the solutions to meet those needs and effectively convey HealthVeritys vision to the clients
- HeathVerity offering expertise: fully understand the client value of all HealthVeritys technical and data offering
- Professional representation: Professionally showcase HealthVeritys solutions to clients and internal stakeholders while taking the lead in opportunity management processes
- Collaborative team player: Actively contribute to teamwork and collaboration across HealthVerity fostering a cohesive and supportive work environment
Required skills and experience
- 5 experience in a technical pre-sales role (e.g. sales engineering solutions architect) preferably in the SaaS B2B space or equivalent experience in product or data workflow design
- 3 years work in a client facing role and project management experience in a complex technical environment
- 3 years of experience using SaaS products in the workplace (e.g. Salesforce JIRA Confluence and LucidChart or similar software)
- 1 year of experience building AI-enabled internal and/or client-facing solutions using low code or no code tooling (LLM workflow automation agents)
- Strong written and verbal communication skills and experience collaborating across varying levels of stakeholders
Desired skills and experience
- Familiarity with the healthcare industry and data ecosystem; direct experience working with large healthcare datasets a plus.
- Familiarity with SQL Python Databricks ETL processes and AWS environments
- Knowledge and experience in a regulated industry (e.g. HIPAA)
- Knowledge and experience in digital & tv advertising media audience targeting and advertising campaign measurement
- Familiarity with media technology: media and website pixeling activating programmatic campaigns via DSPs
Base salary for the role is commensurate with experience and can range between $120000 - 140000 annual bonus opportunity.
Hiring Locations
Our main office is located in Center City Philadelphia where we operate on a hybrid model with in-office work required three days a week for local employees. We believe collaboration is most effective when teams come together which is why we prioritize hiring in the Philadelphia area.
For certain roles we also hire from hub locationsregions where we have an established presence with multiple team members working remotely. While these employees primarily work from home we bring them together in person at least once a year for team-building collaboration and strategic planning.
Due to tax and labor regulations we can only hire from specific states. Remote work is supported in the following key hub locations and approved states:
Hub Locations:
- Philadelphia Pennsylvania
- Boston Massachusetts
- New York City New York
- Baltimore Maryland
- Washington D.C.
- Charlotte North Carolina
- Raleigh-Durham North Carolina
- Atlanta Georgia
- Chicago Illinois
Approved States for Remote Work:
CT DE FL GA IL IN MA MD MI NC NJ NY OH PA TN and VA.
About HealthVerity
HealthVerity is the leader in privacy-protected real-world data exchange transforming how healthcare and life sciences organizations connect and analyze disparate patient data. By enabling access to the industrys largest RWD ecosystem HealthVerity supports critical applications in clinical development commercial strategy regulatory decision-making and public health. To learn more about HealthVerity visit .
Why youll love working here
We are making a difference Our technology is at the forefront of some of the biggest healthcare challenges in the world.
We are one team Our people define our culture and always will. We take time out to celebrate each other and acknowledge the value that each of us adds towards our greater mission. Come share all you have to offer.
We are learners Every team member is continually learning no matter if weve been in a role for one year or much longer. We are committed to learning and implementing what is best for our clients partners and each other.
Benefits & Perks
Our benefits package is thoughtfully designed to support and enrich the experience of our full-time employees with eligibility limited to those in permanent positions.
- Compensation: competitive base salary & annual bonus opportunity (for non-commissioned roles)
- Benefits: We offer health dental and vision coverage starting on day 1. We also offer a 401(k) plan and an equity program with new hire equity grants beginning at the Director level and above.
- Flexible location: Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area. Check location requirements with the recruiting team.
- Generous PTO: Take time off as needed targeted at 4 weeks per year including vacation personal and sick time plus paid parental leave.
- Parental Leave: 12 weeks paid leave for childbearing surrogacy and adoption; 6 weeks for non-childbearing parents.
- Comprehensive and individualized onboarding: mentorship program departmental talks and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job
- Professional development: biweekly 1:1s hands-on leadership that is goal-and growth-oriented for each team member and an annual budget to support professional development pursuits
We believe incorporating different ideas perspectives and backgrounds make us stronger and encourages an environment where ageism racism sexism ableism homophobia transphobia or any other form of discrimination are not tolerated. All qualified job applicants will be given consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status or on the basis of disability. At HealthVerity were working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table.
If you require a reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to
Remote opportunities are not available in all areas and require team members to work from a fixed location due to tax and labor law implications - specific questions about remote positions can be discussed during the interview process with your recruiter.
Required Experience:
Senior IC
About Company
Hiring Locations Our main office is located in Center City, Philadelphia, where we operate on a hybrid model with in-office work required three days a week for local employees. We believe collaboration is most effective when teams come together, which is why we prioritize hiring in th ... View more