Solutions Engineering Manager

About Stellar

Stellar is a decentralized public blockchain that gives developers the tools to create experiences that are more like cash than crypto. The network is faster cheaper and far more energy-efficient than most blockchain-based systems.

About the Role

In this role youll lead Stellars Solutions Engineering function responsible for enabling enterprise partners to successfully design build and operate production-grade integrations on the Stellar network. This is a senior leadership role (L4) combining people management architectural depth and program ownership. Reports directly to the Chief Business Officer with a dotted line to the VP of Engineering.

The ideal candidate is a player/coach someone who can lead and grow a team while also rolling up their sleeves for hands-on architectural work and direct partner engagement. This person will be responsible for hiring two additional in-house Solutions Engineers/Solutions Architects.

Key Responsibilities

- Own and continuously refine Stellars Solutions Engineering program including engagement models partner tiering and escalation paths

- Build manage mentor and grow a team of Solutions Architects and Solutions Engineers

- Lead end-to-end technical partner engagements from early discovery through production launch and ongoing support

- Serve as a senior technical escalation point for high-tiered partners

- Provide hands-on architectural leadership for complex or non-standard use cases

- Set and uphold a high technical quality bar for enterprise integrations

- Collaborate with Product and Engineering teams to surface partner needs and inform roadmap prioritization

- Design and scale repeatable engagement models including partner tiering SLAs and documentation standards

- Oversee hiring onboarding training and certification program for solutions engineers

- Represent SDF in strategic partner conversations and selective onsite engagements

Requirements

- Significant experience leading customer-facing engineering or solutions teams ideally in blockchain fintech or financial infrastructure

- Strong technical background enabling you to lead architectural discussions and evaluate system-level trade-offs

- Experience managing multi-disciplinary teams (Solutions Architects Forward-Deployed Engineers Partner Engineers or similar)

- Comfort operating in ambiguous fast-evolving environments

- Experience working directly with enterprise or institutional partners including senior technical stakeholders

- Willingness to travel occasionally for partner engagements

Bonus Skills

- Experience with blockchain systems distributed ledgers or financial market infrastructure

- Experience working in a forward-deployed or embedded engineering model

- Experience designing or running certification training or partner enablement programs

- Experience contributing to open-source or ecosystem-driven platforms

- Excellent written and verbal communication skills

- Strong sense of ownership and accountability for program outcomes