Car Rental Service Agent French & English

Location: Athens Greece

Are you passionate about delivering exceptional customer experiences
Join a global customer experience (CX) leader and become the friendly helpful voice for our French and English-speaking customers. This is your chance to thrive in a vibrant environment where customer care meets career growth!

Why Join Us

• Competitive Compensation:

  • 1200 EUR gross/month

  • 16800 EUR gross per annum (includes 14th-month pay: 12 monthly Easter split Summer & Christmas pay)

  • 8% performance bonus

• Generous Benefits:

  • Private health & life insurance

  • 25 days of annual leave

  • 50 meal voucher per month

  • Career advancement opportunities in a global tech company

• Supportive Work Setup:

  • Working equipment will be shipped to your address if needed for remote tasks

  • Comprehensive 3-week training to ensure your success

What Youll Do

• Provide top-tier support to French and English-speaking customers via calls chats and emails.

• Assist customers with all aspects of their car rental experience ensuring smooth and seamless service.

• Troubleshoot and resolve issues with a positive customer-first attitude.

• Leverage your technical skills to navigate systems and deliver solutions.

What Were Looking For

• Language Proficiency:

  • Native or fluent French speaker (C2 level)

  • Strong English communication skills (B2 level minimum)

• Qualifications:

  • High school diploma or higher education preferred.

  • Prior experience in a customer-facing role (hospitality or car rental experience is a plus).

  • Excellent problem-solving and troubleshooting skills.

  • Tech-savvy with a knack for learning new systems.

  • Passion for delivering exceptional customer service.

Working Hours & Schedule

• Monday to Sunday with rotating shifts: 9:00 AM - 7:00 PM

• 40 hours per week (8 hours/day 5 days/week)

Location & Start Date

• Onsite in Athens

• Start Date: remote with start on 22/05 on-site with start on 29/05

Our Hiring Process

1. Application Review Your journey begins here.

2. Online Language Test Complete the test before advancing.

3. HR Interview Show us your enthusiasm and fit for the role.