Deal Desk Analyst
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Deal Desk Analyst
About Us:
At Sitecore our mission is to simplify how brands reach engage and serve people by delivering intelligentpersonaliseddigital experiences that connect the world. We empower the worlds most iconic brands to build lifelong relationships with their customersseamlessly smartlyand atscale.
As the leading provider of agentic digital experience software Sitecore brings together content commerce and data into one composable platform that enables brands to deliver millions of meaningful adaptive experiences every day. Trusted by global leaders such as American Express Porsche Starbucks and LOréal Sitecore helps brands transform engagement through experiences that are not onlypersonalisedbut predictive and dynamic.
Our foundation is our peoplea diverse passionate and collaborative global team spanning over 25 countries. We believe that every experience matters and that belief starts with how we work together.Our valuesguide how we lead innovate and connect. They are thebehaviorsthat bring our mission and vision to life every day in every interaction.
As we continue to evolve we are actively cultivating AI skills across our teams to unlock new levels of creativity efficiency and insight. From engineering to customer experience AI capabilities are becoming integral to how we design build and deliver the next generation of digital experiences.
About the Role:
The Deal Desk Analyst will partner with sales teams providing guidance and recommendations on deal pricing commercial structure and contract terms and on building reviewing and approving standard and non-standard quotes. The Deal Desk Analyst will liaise with key stakeholders across Sales Management Legal Finance Product & Pricing and Services in securing approvals all in-line with Sitecores financial and strategic objectives.
What Youll Do:
- Collaborate with Sales Teams in building commercial quotes for customers
- Review approve or reject all standard and non-standard quotes to ensure compliance with Sitecores Empowerment Rules
- Work closely with cross-functional teams such as Sales Management Legal Finance Product & Pricing Services and Sales Operations to facilitate the deal process including deal approvals
- Provide confident rational and supported arguments for any deal approvals/rejections based on pricing policy deal structure commercials or legal T&Cs by maintaining deal governance and enforcing compliance
- Manage order documents from draft to signature owning commercial term negotiations and redlines
- Identify develop and implement productivity improvements so Deal Desk function scales with Sitecores broader business - Defining and managing projects to deliver further operational efficiencies
- Enabling and advising Sales Teams and other stakeholders on pricing quoting on-boarding process and best practices
What You Need to Succeed
- A minimum of 5 years of experience in a deal desk finance or revenue role. Software/SaaS experience preferred
- Significant experience with contracts drafting and negotiating commercial terms
- Proven experience in Salesforce and Salesforce CPQ
- BS Business Administration or related field preferred
- Knowledge of revenue recognition and accounting principles e.g. IFRS US GAAP
- An understanding of the sales process and the ability to navigate and progress long complex sales cycles
- Self-motivated agile and strong time management skills with the ability to multi-task and meet tight deadlines under pressure
- Flexible to work extended hours during peak periods especially end of financial periods/quarters
- Occasional travel may be required
Additional Skills That Could Set You Apart:
- Excellent interpersonal and communication skills with the ability to communicate and influence at a senior level.
- Must be able to foster and maintain strong partnering relationships with sales and other internal departments.
- Excellent Excel and analytical skills.
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race color ancestry religion gender national origin sexual orientation age citizenship marital status disability veteran status or any other local legally protected characteristic.
Required Experience:
IC
About Company
Sitecore connects content, data, and personalization in one AI-powered platform. Move faster, work smarter, and create experiences that redefine what’s possible.
