Company Summary

Come work for a company thats committed to the success of each and every employee. A place where innovators and collaborators come together and build on each others talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance default solutions and other real estate related products and services to legal lending valuation and real estate professionals across Canada. With FCT you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge purpose and the opportunity to grow both personally and professionally in a team-oriented environment youll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business and we actively work towards it every day.

HERES HOW YOULL CONTRIBUTE:

• Ensure the delivery and provide subject matter expertise to support project initiatives.
• Ensure day to day tasks and queues are completed within required SLAs
• Manage existing lender/appraiser lists and users
• Build and foster internal and external partnerships with lender and appraiser network
• Support lender launches and escalations
• Support appraiser onboarding to the VS platform
• Support Product and lender Managers with resolving issues and requests for lenders
• Resolves deal Issues and Escalations from internal/external business partners be the first point of contact

• Assist in the development of training guides for new staff and ongoing cross- training
• Provide exercise day-to-day balanced constructive feedback on how to improve systems and processes.
• Recommend and /or find opportunities to enhance existing processes/outputs and be able to discuss proposed changes with various team members/leaders before implementation to ensure that all factors are considered.
• leverage technology to optimize processes whenever possible and continually contribute to process improvements.
• exercise independent thinking and provide day-to-day balanced constructive feedback on how to improve systems and processes

HERES WHAT YOULL BRING:

• CRA or DAR designation or minimum 3-5 years related work experience in the appraisal field
• Superior written and verbal communication skills with the ability to deal effectively with all levels of an organization (internal and external)
• Detail Oriented
• Ability to multi-task
• Negotiation Skills
• Solid Organizational Skills
• Time Management
• Project Management
• Proficient in Excel/Word and Micorstrategies and asset

Total Direct Compensation:

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g. base pay plus any expected incentives or allowances where applicable)

HERES WHAT SETS US APART:

Through mentoring innovative tools and a variety of programs that engage and reward we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

For over a decade FCT has been certified by the Great Place to Work Institute as one of Canadas best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive addition FCT is recognized as one of Greater Torontos Top Employers.

By joining us you will not only be part of an award-winning organization you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act a request for accommodation will be accepted as part of FCTs hiring process.

To avoid any delays in the recruitment process if you require accommodation to apply please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment hiring placements transfers promotions training compensation benefits discipline and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race colour place of origin ethnic origin citizenship handicap (including mental and physical disability) sex sexual orientation gender identity and expression creed (religion) marital status family status (being in a parent/child relationship) age or any other basis prohibited by the applicable provincial or federal human rights legislation.