Head of Communications

Full-Time

Permanent

Closing Date for Applications: Thursday 21st May 2026

Reports to: Assistant Director People Culture & Communications

We are seeking an experienced and strategic Head of Communications to lead our Communications team at a pivotal time for the organisation. As part of our People Management Group you will play a critical role in shaping how we communicate with colleagues customers stakeholders and the media protecting and enhancing our reputation while bringing our corporate plan vision and values to life.

As Head of Communications you will:

Lead motivate and develop the Communications team setting clear objectives and ensuring delivery against an agreed Communications Plan

Provide strategic communications advice and guidance to the Executive Team and senior leaders supporting cultural and customer-centric goals

Organise and deliver internal and external events that promote the organisation and drive engagement from customers stakeholders and colleagues.

Ensure compliance with GDPR document retention rules and any prevailing legislation and return a well-managed budget.

Develop and deliver a communications plan that supports the strengthening of our external brand and drives colleague and customer engagement whilst bringing to life our corporate plan vision and values

Track measure analyse and deliver reports on current communications efforts.

What are we looking for

We are looking for a confident communications leader with a strong track record of delivering strategic high-impact communications in a complex customer-focused environment.

You will have:

Professional communications qualification or equivalent

Proven experience of leading communications through transformation and change programmes

Significant experience developing and implementing communications strategies across multiple channels and audiences

Strong leadership influencing and stakeholder management skills

The ability to manage competing priorities and complex demands

A focus on strengthening brand reputation and organisational culture

Please note this position may require flexibility to work outside standard hours from time to time to attend meetings and flexibility on hours during peak times/key events will be required

What will you get in return

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary designed to support you throughout your working life here.

Youll get:

28 days annual leave per year (plus bank holidays)

Company Pension contribution and life assurance

Flexible Benefits including health cash plan additional holiday purchase cycle to work scheme onsite gym retail discounts and more.

An annual Wellbeing Fund

Please note that well be shortlisting throughout and reserve the right to close this role early.

We appreciate people process information in different ways. If you would like any support with your application please contact us

INDHIGH

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees and provide support to clients from all over the country.