Resident Service Coordinator

Job Description

What youll be doing

• Participates in resident admission process including tours admission transfers discharge and occupancy tracking.
• Acts as liaison with families and advocate for residents to ensure they are allowed and encouraged to exercise their rights
• Participates in the interdisciplinary team process of resident assessment care planning and evaluation to ensure services are planned according to individual resident and family needs.
• Provides therapeutic services through individual and group counseling for residents and families documents on residents record and evaluates effectiveness of these programs.
• Coordinates services of Psychogeriatric Consultant in support of staff caring for residents.
• Adheres to established department plans policies procedures and quality assurance program to meet all regulatory and Extendicare standards.
• Provides in-service programs for home staff residents and families. Encourages and supports professional growth and development of staff.
• Liaises with educational institutions and provides supervision to social service work students during field practicum. Promotes other quality initiatives and programs designed to enhance resident care.
• Maintains all required records reports statistics and documentation for both residents and department in accordance with policies procedures and legislative requirements.
• Participates on committees related to resident care and operation of the home as required.
• Liaises and consults with community partners company resources and professionals in relation to resident care needs and department activities.
• Acknowledges and requests referral to a Social Worker for areas beyond scope of practice
• Acts as Resident Council Assistant.
• Assists with recruitment screening orienting and recognizing volunteers
• Other duties as assigned by the Administrator

What you bring

• Diploma in Social Service Work from an accredited college Mandatory.
• Registration with Canadian Association of Social Workers and/or Ontario College of Social Workers is mandatory.
• Previous experience in a long-term care setting preferred.
• Excellent communicator well organized team player with solid clinical skills in assessments and care planning supportive therapy crisis intervention and grief counseling preferred.
• Expertise in working with geriatric populations with specialization in Alzheimers disease and other dementias depression responsive behaviors and other psychogeriatric issues preferred.
• Knowledge of applicable Ministry of Health and Long Term Care legislation and standards preferred.
• Knowledge of occupational health and safety practices principles and legislation preferred.
• Computer literate with understanding of RAI-MDS and PointClickCare software system preferred.

What youll get

• Continuous mentorship support for life-long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Robust benefits package.

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 senior care and living centres as well as our home health care operations we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors population in Canada. Our qualified and highly trained workforce of 23700 team members are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.

Time Type:

At Extendicarewevespent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare you become part of a compassionate mission-driven team committed to creating a safe supportive and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills experience education and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer acomprehensive suite of benefitsdesigned to support your health financial well-being and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We mayuse artificial intelligence (AI) toolsto support certain stages of the recruitment process such as reviewing applications analyzing resumes or assessing candidate responses. These tools assist our recruitment team butdo notreplace human judgment every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. Ifyou wouldlike more information about how your data is processed please contact us.

Extendicare is committed to fostering an accessible inclusive and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.