Lift Ops Supervisor
Huntsville, AL - USA
Job Summary
What youll be doing:
- Carries out supervisory responsibilities in accordance with Snowbasins policies and applicable laws.
- Supervise and guide fellow supervisors leads lift operators and ticket checkers with their daily duties.
- Verify and inspect daily procedural standards
- Train and orient supervisors leads lift operators and ticket checkers to their positions and department.
- Appraise and discipline operators and ticket checkers on performance.
- Build daily schedule.
- Attend daily morning meetings and end of day reports
- Check employees in during morning meeting and check out at end of day.
- Provide employees with regular performance feedback and mid-season reviews.
- Prepare lifts for the opening and closing of each season.
- Repair fix and maintain all parts of the lift shacks tools and ramps
- Responsible for proper investigation and handling of lift-related skier/employee accidents and incidents.
- Address guest complaints concerns and resolve problems.
- Promote team and guest safety
- Always provide exemplary teamwork and leadership
- Provide excellent guest service with a see ahead mentality
What you need to do the job:
- Must have at least a high school diploma or a General Education Certificate (GED).
- Must be able to read write and speak English.
- Must have 2 plus years of supervisory experience.
- Must have handyperson skills; including but not limited to carpentry painting and general building maintenance skills
- Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
- Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or employees.
- Must have advanced ski/snowboard skills.
- Must be available to work weekends holidays and nights when needed.
- While performing the duties of this job the employee is regularly required to stand for long periods of time.
- The employee must frequently climb balance stoop kneel crouch crawl shovel rake or ice chip.
- The employee must regularly lift and /or move up to 25 pounds frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
- While performing the duties of this job the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; extreme cold. The noise level in the work environment is usually loud
- Ability to fill any operational role in lift operations or ticket checking.
- Must have ability to pay attention to detail
Required Experience:
Manager
About Company
Experience award-winning luxury at our family-owned hotels and ski resorts throughout the American West. Exceptional service, unforgettable stays since 1934.