Regional Communications Manager
Irving, TX - USA
Department:
Job Summary
The Regional Communications Manager for the Southwest Region will be accountable for planning and executing a regional communication strategy surrounding business priorities such as: 1) a cultural change associated with taking performance higher driving continuous improvement and optimizing the Regions service delivery model 2) increased two-way interactive dialogue between leaders and employees at all levels and 3) cross-functional communications and alignment among teams and departments.
The position is hybrid and will require 3 days on site at Quests Irving TX site.
Responsibilities
- Serve as day-to-day communications partner to the Regional President and Southwest senior leadership team.
- Develop and executive visibility framework for the President and relevant leadership in support of the broader company message.
- Partner with senior leaders and middle management to develop and execute an interactive communications strategy for the Region.
- Execute and measure annual quarterly and monthly communications programs that drive engagement of the companys diverse multi-shift employee base.
- Partner with leaders and Human Resources on a cultural change strategy as noted above.
- Develop key messages based on business priorities (top-down) and develop mechanisms to seek feedback from front-line employees (bottom-up and across departments).
- Design a communications approach that is one voice of the Region yet can be customized to meet the needs of individual audience groups such asvarying employee levels departments geographies etc.
- Deploy and publish strategic messages in an approach that integrates the following media including but not limited to: social media email in person tele-conference town-halls newsletters and other written materials.
- The individual in this role will maintain strong relationships with leaders employees Corporate Communications and Human Resources to execute a strategy that leverages corporate messaging materials and best practices Human Resources goals and principles while meeting the unique needs of the regional business.
- The individual in this role will use Quest Management Systems (QMS) tools and resources at a proficient level.
Qualifications
Required Work Experience
- 6 years of experience planning and executing internal communications particularly during periods of extensive change
Preferred Experience
- Experience working in large organizations with large numbers of front-line non-exempt employees is highly preferred
- Previous experience supporting M&A activity preferred
Skills
Excellent MS Office Skills especially PowerPoint exceptional written and verbal communications effective interpersonal skills
Education
Bachelors Degree Communications Journalism or Marketing
Required Experience:
Manager
About Company
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care mana ... View more