Resource Navigator, Youth Programs
Job Location:
Boston, MA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Resource Navigator for MGB Youth Programs supports young people and their families in accessing the academic social and community-based resources they need to thrive. This role focuses on building trusting relationships with program participants understanding their individual needs and helping them navigate opportunities within Mass General Brigham local schools community organizations and other supportive systems. The Resource Navigator plays a key role in fostering equity removing barriers and ensuring that Youth Program participants feel supported in reaching their educational and career goals.Qualifications
This is a hybrid role requiring one day onsite at MGH and one day onsite at BWH.
Resource Navigator (70%)
-Conduct intake and needs assessments with youth participants to understand academic social and personal resource needs.
Connect students and families to internal and external resources including academic supports career development opportunities mentorship health and wellness resources and community-based services.
Serve as a consistent point of contact and advocate for youth and families as they navigate systems of support.
Collaborate with Youth Program staff school partners and community organizations to coordinate supports and track student progress.
Maintain accurate documentation of student engagement resource referrals and outcomes.
Develop and share resource guides referral lists and tools to expand access to opportunities.
Participate in team meetings professional development and program evaluation activities.
Promote an inclusive supportive and strengths-based environment for all students.
Performs other duties as assigned.
Program Communications (30%)
Develops and distributes newsletters for families students supervisors and volunteers.
Creates engaging social media content to highlight program activities and achievements.
Collaborates with the Communications Department to design and implement consistent messaging and outreach materials for the program.
Qualifications:
Bachelors degree in education social work public health or a related field required.
Equivalent work experience may be considered in place of formal education.
23 years of experience in youth development education community engagement or resource navigation required.
Experience working with diverse populations and historically underrepresented communities strongly preferred.
Knowledge of Boston-area schools community resources and youth-serving organizations preferred.
Skills/Abilities/Competencies: (Must be realistic neither overstated nor understated and related to the essential functions of the job.)
Strong interpersonal and communication skills with the ability to build trust with youth and families.
Ability to collaborate effectively with internal staff and external partners.
Organizational and problem-solving skills to track student needs and follow through on referrals.
Demonstrated commitment to serving and supporting the diverse communities of Boston.
Proficiency in Microsoft Office database systems and comfort with learning new technology tools.
Working Conditions: Describe the conditions in which the work is performed.
Possible local travel to Mass General Brigham sites
While performing the duties of this job the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision distance vision and depth perception.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate.
cation
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.81 - $28.30/HourlyGrade
3EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
