Service Manager Supported Housing

As a Service Manager at Amplius youll take ownership of the daytoday running of our Gainsborough HRS service ensuring the delivery of safe highquality personcentred support for our customers. Youll lead and inspire your team maintain regulatory compliance and work collaboratively with partners to deliver a service that promotes independence dignity and wellbeing.

Salary: 23411.15 pro-rata (FTE 43310.63)

Contract: Fixed Term 12months

Your week: 20 hours per week: Mon Tues Thurs 9:00am - 4:30pm

Location: Gainsborough HRS

Snapshot of your role

• Lead the daytoday operational management of the service ensuring compliance with all contractual regulatory and legislative requirements.
• Deliver a safe personcentred service where customers receive support aligned to their assessed needs and personal goals.
• Oversee safeguarding incidents complaints risk management and quality assurance processes ensuring timely reporting and action.
• Manage referrals assessments and support planning ensuring these are current meaningful and customerfocused.
• Provide strong leadership to Community Support Workers Night Porters the Estates Officer and Cleaner ensuring effective supervision staffing levels and service delivery.
• Maintain financial oversight including budgets rent accounts expenditure monitoring and adherence to Amplius financial procedures.

What were looking for

• Knowledge of housingrelated support services particularly homelessness.
• Understanding of regulatory standards professional boundaries and safeguarding requirements.
• Experience working with partners including organising and leading multiagency meetings.
• Ability to manage antisocial behaviour apply Positive Behaviour Support approaches and empower customers to shape their service.
• Awareness of basic building maintenance and health & safety responsibilities.
• Strong communication skills with the ability to resolve conflict using mediation techniques.
• Competent use of Microsoft Office systems including Word Excel and Outlook.

Desirable

• Experience of line management within a care housing or support environment.

A full UK driving licence access to own car and willingness to travel is required.

This position requires an Enhanced with Barred Lists DBS check

Please read the attached Job Description before applying so you get the full scope of the role.

You can read about our colleague benefits here - Amplius colleague benefits

Closing Date: Wednesday 20th May 2026

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Important We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence.

If you have any questions please contact the Amplius Talent Team and well be happy to assist you.

Why join Amplius

At Amplius youll be trusted to lead supported to grow and empowered to make a difference. We offer a collaborative working culture flexibility through hybrid working and the opportunity to shape how planned works are delivered across our homes - now and into the future.

Amplius is one of the largest housing providers across the Midlands East and Southeast of England. We own and manage more than 37000 homes and deliver a range of quality services including care and support specialist housing and home ownership options. Were a team of over 1300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.