(11593) Account Manager

Overview

SEJ Services LLC is a privately owned commercial janitorial services company operating across 9 states in the Southeast. SEJs culture has been nationally recognized as a Top Workplace from ! SEJ provides cleaning services for office medical industrial manufacturing and educational facilities.

Job Skills / Requirements

• Position Title: Account Manager
• Total Compensation Range: $50000 per year
• General Location: Grand Prairie TX
• Headcount Responsibility: Approximately 7 employees

Success Profile

SEJ is looking for an individual who thrives in a high-energy fast-paced environment. The right candidate brings a strong sense of ownership and accountability experience managing hourly labor in a service-based industry and the ability to solve problems quickly and effectively.

Key Responsibilities

• Operations: Own all daily janitorial operations across assigned portfolio ensure all services meet quality and safety expectations conduct inspections and safety audits and monitor inventory and supply ordering
• Leadership: Hire onboard train develop and coach assigned employees. Manage staff performance including discipline and terminations as needed while building and maintaining a stable safe and reliable workforce
• Customer Service: Serve as primary point of contact for client leadership including regular walkthroughs and meetings and resolving issues quickly and professionally
• Financial: Own labor scheduling payroll supply ordering and employee appreciation budgets
• Growth: Identify and sell additional service opportunities (tag work) and ensure successful execution. Develop and implement process improvements to strengthen overall performance

Qualifications

• Background & Work Authorization: Must be able to successfully complete a background check motor vehicle record (MVR) check if required for the position and meet all hiring requirements including drug screen
• Experience: Prior experience managing hourly labor in a service environment preferred; janitorial or facility services experience a plus
• Leadership: Positive attitude with the ability to accept feedback lead teams and hold employees accountable
• Flexibility: Must be willing to work a full-time flexible schedule across shifts as business needs require
• Hands-On Support: Willing and able to step into any role and perform operational tasks when needed including trash removal vacuuming and carpet cleaning sweeping and mopping hard surface floors cleaning restrooms sanitizing high-touch surfaces spot cleaning glass dusting restocking supplies and stripping and waxing VCT.
• Safety: Commitment to maintaining a safe work environment and enforcing company safety policies procedures and PPE requirements
• Communication & Technology: Strong communication skills and proficiency with basic computer and mobile systems
• Organization: Able to manage multiple priorities with a strong sense of urgency and customer service focus
• Physical Requirements: Ability to lift up to 50 lbs and perform physical duties associated with janitorial operations including standing walking bending reaching and remaining active throughout the shift.

Compensation & Benefits

• Base salary
• Quarterly bonus opportunity based on personal scorecard results
• Commission opportunities available for additional service sales
• Paid Time Off
• Medical Dental Vision Life & Short/Long Term Disability Insurance
• 401(k)
• High performers in this role will have the opportunity to grow within the Company
• Access to DailyPay allowing access to earned wages prior to payday

Additional Information / Benefits

Benefits: Medical Insurance Life Insurance Dental Insurance Vision Insurance Paid Vacation Paid Holidays 401K/403b Plan DailyPay