Solution Architect
New York City, NY - USA
Job Summary
TheSolution Architectis aleader responsible for building coaching and scaling a high-performing SAteamthat consistentlydeliverscomplexenterpriseaccounts. Based in the New York metro area this leader serves as both a hands-on practitioner and a force multiplier partnering withDelivery teams to drivesound solutions build out the SA infrastructure and assets support pre-sales effort to win competitive dealswhile simultaneously developing the people processes and playbooks that elevate the entire SA practice.
This leader will set the architectural standard for howInvestorFlowsolutions are designed and delivered at every stage of implementation ensuring every engagement reflects deep productexpertise sound technical judgmentindustryexpertiseand a client-first mindset. They will define and enforce solution designprinciplesprovide industry solution thoughtleadershipand personally engageinthe most complex and strategicaccounts.
Beyond client-facing responsibilities this role serves as a critical bridge between Sales Product and Delivery synthesizing field insights into product feedback ensuring clean handoffs and championing quality at every stage of the client lifecycle. The ideal candidate brings a blend of hands-on technical depth executive presence andpeopleleadership equally comfortable whiteboarding architecture with an engineer and presentingvalue proposition to C-suite stakeholders.
You Will:
SA Team Leadership & Development
Define and enforce architecture standards design principles and reusable solution patterns that ensure consistency scalability and quality across all client engagements
Drive a culture of continuous learning through certifications emerging technology evaluations and knowledge-sharing keeping the team ahead of industry trends including advances in AI and cloud
Mentor and develop SA talent through structured peer reviews and design critiques while fostering deep collaboration across engineering data and AI practices to bridge the gap between architecture and real-world delivery
Establish performance expectations technical certification standards and competency frameworks aligned to the products market segments andclient industries.
Conduct regular 1:1s call reviews anddebriefs toidentifyskill gaps and coach SAs on solution positioning discovery objection handling and executive engagement.
Model exemplary SA behavior by personally engaging on the most strategic and complex opportunitiesdemonstratingbest practices to the team.
Industry Leader in Solutioning
Design and architect end-to-end technical solutions that align with client businessobjectives translating complex requirements into scalable actionable blueprints
Lead solution design sessions producing high-quality architecture documentation including system diagrams data flow models and integration patterns in alignment with the private marketsbest practices
Evaluate and recommend technologies frameworks and platforms by conducting feasibility assessments and proof-of-concept engagements
Identifytechnical risks and dependencies early in the solutioning process defining mitigation strategies that protect project timelines and outcomes
Understanddefineand collaborate the architecture ofInvestorFlowAI powered solutions and ensure they are seamlessly integrated into clients environment
Collaborate with product engineering and sales teams to ensure proposed solutions are commerciallyviableand technically sound
Excellent Client Delivery
Ability to serve as the primary Solution point of contact for key strategic accounts; building trusted advisor relationships with client stakeholders at all levels
Drive solution delivery from pre-sales through implementation ensuring continuity ofsolutionvision and alignment with agreed scope
FacilitateExecutivediscovery workshops and requirements-gathering sessions to deeply understand client pain points workflows and success criteria
Proactively communicate solution progress risks and changes to both technical and non-technical audiences through clear structured reporting
Partner with delivery and project management teams to ensure solutions are implemented on time within budget and to the clients satisfaction championing quality at every stage Identify technical risks and dependencies
Pre-Sales Strategy & Execution
Define and own the pre-salesmethodologyfor the SA team including discovery frameworkssolutionvalidation approaches proof-of-concept standards and proposal/RFP strategy.
Collaborate withSales teamto qualify opportunities assign SA resources and develop pursuit strategies for key accounts
Drive the technical win strategy for strategic pursuits including architecture design sessions executive briefings competitive differentiation and value-engineering workshops.
Cross-Functional Collaboration
Serve askey influencer into theProduct organization synthesizing field feedback feature gaps and customer requirements into actionable product input.
Develop andmaintaindeep hands-onexpertiseacross the fullInvestorFlowproduct suite understanding the nuances of each products capabilities integration points and value proposition well enough to design compelling tailored solutions that resonate with client needs
Ensure smooth handoffs post-sale including architecture documentation scope alignment and customer success planning(if involved in Sales)
Work with the Engagement Management to ensure pre-sales scoping isaccurate delivery commitments are achievable andsolutions are of top-notch quality
Operational Excellence & Reporting
Own SA resource allocationbalancing pipeline coverage with team capacity and development priorities.
Define and report on SA team KPIs including:
Delivery success and outcomes (e.g. implementation success on-budget on-time %)
Customer impact (time-to-value CSAT)
Practice development (reusable assets product feedback contribution)
Team capability (certifications/ utilizations)
Solution quality (# of solutions accepted/ re-work required post-delivery etc.)
Build scalable processes for SA activity tracking opportunity documentation and knowledge capture in CRM and enablement platforms.
Conduct quarterly business reviews withClientsandDeliveryleadership presenting SA team performance market insights and forward-looking capacity plans.
Continuously evaluate and improve pre-sales tooling demo infrastructureclient deliveryassetsand content libraries to keep the teamoperatingat peak efficiency.
You Have:
10 years in enterprise B2B technology with at least 5yearsoperatingas a Solution Architect with Salesforce
3 years leading SA with direct people-management responsibility
Demonstratedtrack recordof winning complex multi-stakeholder enterprise deals in a technical solutioning capacity
Experienceoperatingin the NYC metro market and familiarity with key enterprise verticals. Financial Services / private markets industry a plus.
Proven ability to influence senior executives and build credibility with both technical and business audiences
Strong executive communication skills able to present technical strategy to C-suite audiences with clarity and confidence
History of developing SA talent and building high-performance pre-sales cultures
Experience in a player-coach SA leadership role personally closing enterprise deals while simultaneously managing and developing a team.
Familiarity with professional services delivery and the pre-sales-to-delivery handoff in a complex implementation context.
Background with platform or ecosystem-based GTM motions including partner SAs channel pre-sales or ISV integrations.
Existing network within the NYC Tri-State enterprise technology community financial services media insurance or professional services verticals.
Experience building or scaling an SA practice fromearly-stagethrough growth (Series BD or equivalent or within a high-growth business unit).
Relevant technical certifications (AWS Azure GCP Salesforce or domain-specific credentials) thatreinforce practitioner credibility with customers.
Required Experience:
Staff IC
About Company
InvestorFlow is a leading provider of front-office software applications for private equity, real estate and hedge fund investment firms.