Electronic Health Record Administrator

For more than 60 years PRS now HopeLink Behavioral Health has provided comprehensive and specialized support to individuals and families living with behavioral health challenges or facing a life crisis. We envision a society where hope is universal. Through access to quality behavioral health crisis intervention and suicide intervention services we foster an inclusive community in which everyone can attain wellness and a genuine sense of belonging.

SUMMARY STATEMENT OF POSITION

Under the supervision of the Director of Outpatient Compliance and Quality the Electronic Health Record Administrator is responsible for system maintenance data security and compliance technical support staff training workflow optimization and reporting.

This is a Hybrid position where the selected employee will be required to be on-site at our Oakton office location 1-2 days per week.

PRIMARY DUTIES:

Oversee EHR system configuration upgrades and functionality
Ensure data accuracy system security and compliance with health care regulations
Managing user access and auditing records
Troubleshooting technical issues software and hardware problems for users serving as liaison with the EHR vendor
Analyze data and workflows to improve efficiency in data entry and retrieval
Generate reports on patient data system performance and quality metrics
Verify Medicaid and commercial insurance information and maintain accurate payer data in the system
Oversee nonmedical billing processes for employment services Childrens Services Act funding for TIP and FPSP and MHSS contracts
Perform other duties as assigned

ESSENTIAL COMPETENCIES:

Excellent problem-solving skills and attention to detail
Excellent communication skills
Excellent business acumen by being strategic decision-driven and understands business implications of decisions
Strategic thinking to develop strategies to achieve organizational goals adapt to changing conditions and understands strengths and weaknesses

QUALIFICATIONS:

Degree in Health Information Management Health Informatic Healthcare Administration or IT with healthcare preferred.
Certification from AAPC or AHIMA preferably Registered Health Information Technician (RHIT) Registered Health Information Administrator (RHIA) Certified Physician Practice Manager (CPPM) Certified Health Data Analyst (CHDS) Certified in Healthcare Privacy and Security (CHPS) preferred
At least two years of experience working in a behavioral or primary health setting managing an EHR Credible strongly preferred
Attention to detail. Excellent organizational and communication skills. Ability to be persistent yet tactful while gathering needed information
Proficiency in database management IT troubleshooting Microsoft Office Suite (e.g. Word Excel) required
Knowledge of domain-specific language (SQL CQL GraphQL etc) preferred

The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position.

Ready to Join Our Mission

If youre passionate about helping people achieve mental wellness we encourage you to apply!

HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity equity and inclusion.

Where Hope Meets Help.

Required Experience:

Unclear Seniority