Senior Salesforce Developer Service Cloud

About Checkr
Checkr is building the data platform to power safe and fair decisions. Checkrs innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100000 customers including Amazon DoorDash Netflix Kimpton and Anthropic.

Were a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes CloudList and is a Y Combinator 2024 Breakthrough Company.

About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014 Checkrs innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100000 customers including DoorDash Coinbase Lyft Instacart and Airtable.

Were a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on the Forbes Cloud 100 list and is a Y Combinator 2024 Breakthrough Company.

What youll do:

• Own the end-to-end development lifecycle for new features within Salesforce Service Cloud and Zendesk to improve agent productivity and the customer experience.
• Choose the right tool for the job whether its a declarative change custom Apex/code or leveraging a 3rd party application.
• Collaborate with business systems analysts to translate requirements into technical solutions that are maintainable performant and scalable.
• Design and maintain AI-driven solutions identify and deliver solutions where AI can be strategically applied to accelerate and enhance both the agents workflow the overall customer experience and our development velocity.
• Partner with cross-functional engineers to architect new features and ensure seamless integration with existing Service Cloud applications and our broader data ecosystem.
• Maintain a customer-centric and data-driven approach monitoring feature performance troubleshooting issues and informing future enhancements.

What youll bring:

• 6 years of Salesforce development experience with a proven track record of designing and implementing complex scalable solutions on the Service Cloud platform. Experience with Zendesk development is a significant plus.
• Technical Mastery: A strong command of the full software development lifecycle (SDLC) within an Agile environment including expertise in DevOps processes and technology.
• Grit & Resilience: You tackle complex ambiguous problems with persistence. You arent deterred by technical debt; instead you dig in and find creative ways to deliver results.
• Urgency & Acceleration: You operate with a bias for action. You work with a sense of urgency to keep pace with a high-growth environment ensuring we consistently accelerate outcomes for the business.
• Flexibility: The ability to flex when necessary moving between different technologies and pivoting quickly as business priorities evolve.
• Ownership:A deep sense of accountability for the entire feature lifecycle from initial design through to production release and maintenance.
• An A-player mindset with a strong bias for action: you raise the bar move with urgency stay resilient through ambiguity and take ownership to deliver meaningful outcomes.

What youll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical dental and vision coverage
• Up to $25K reimbursement for fertility adoption and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

At Checkr we believe an in office work environment strengthens collaboration drives innovation and encourages connection. Our hub locations are Denver CO; San Francisco CA; Nashville TN; and Santiago Chile. Individuals are expected to work from the office 3 days a -office perks are provided such as lunch five times a week a commuter stipend and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.

Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds including those whose histories are impacted by the justice system in accordance with local state and/or federal laws including the San Franciscos Fair Chance Ordinance.

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*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g. or ).