Tour Guide Trainer
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Job Location:
Jeddah - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
The Tour Guide Trainer is responsible for training developing evaluating and continuously improving tour guides performance. This role ensures all guides meet the organizations quality content safety and service standards while delivering exceptional visitor experiences.
Key Responsibilities:
- Design and deliver training programs for new and existing tour guides.
- Develop training materials including scripts manuals presentations and assessments.
- Train guides on storytelling techniques visitor engagement and communication skills.
- Ensure guides have accurate and up-to-date knowledge of the site history and narratives.
- Conduct practical field training shadowing and live tour evaluations.
- Assess guide performance and provide structured feedback and coaching.
- Identify skill gaps and implement improvement plans.
- Standardize tour delivery while allowing room for personality and engagement.
- Train guides on safety procedures emergency protocols and visitor management.
- Support onboarding and certification of new tour guides.
- Collaborate with operations and management to align training with operational needs.
- Update training content based on feedback changes or new experiences introduced.
Qualifications :
- Bachelors degree in tourism education history hospitality or a related field.
- Minimum 35 years of experience as a tour guide or in visitor experience roles.
- Prior experience in training coaching or teaching (strongly preferred).
- Excellent presentation and facilitation skills.
- Strong leadership and mentoring abilities.
- Fluency in required language(s); additional languages are an advantage.
- Strong organizational and documentation skills.
- Ability to evaluate performance objectively and constructively.
Additional Information :
Performance Indicators
Readiness and performance level of trained guides
Consistency and quality of tour delivery across guides
Improvement in visitor satisfaction metrics
Effectiveness of onboarding and training programs
Feedback from guides and management
Remote Work :
No
Employment Type :
Full-time
About Company
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