Office Administrator

Office Administrator - Askeaton Pool & Leisure Limerick (Part Time 20 hours per week)

Swim Ireland is the National Governing Body (NGB) for Swimming Water Polo Diving and associated Aquatic Disciplines on the island of Ireland. Swim Irelands Head Office is based at Irish Sport HQ National Sports Campus Blanchardstown Dublin 15 with circa 60 employees. Swim Irelands remit as a Governing Body is to increase participation run the competitive aspect of our sport and to provide a framework for regulation. For further information please see our website at .

Role and Reporting Structure

In an exciting development Swim Ireland has expanded pool operations to operate an additional leisure facility in Askeaton County Limerick. We are now seeking an experienced Office Administrator to provide essential administrative support to ensure the efficient day-to-day operation of the leisure centre. The role involves coordination of bookings customer communications financial administration health and safety administration and general office duties to support the management team and ensure a high level of customer service. Reporting to the Pool Manager the person appointed will be a hands-on customer-centric administrator to support the day-to-day operations across our leisure facility. This role involves a combination of management tasks and administrative duties and will require excellent communication and organisational skills and the ability to manage multiple tasks efficiently in a fast-paced environment.

Swim Irelands selection process aims to ensure that we get the right people recruited into the right role. We want to ensure that you have the best opportunity to display your skills and experience. Swim Ireland has identified Core Values that we consider to be integral to delivering exceptional service to our stakeholders. These Core Values are;

Skills Professionalism Knowledge

Wellbeing & Inclusivity

Integrity and Excellence in Governance

My Passion Our Vision

Teamwork & Collaboration

If selected for interview you will be provided with a candidate support pack giving you information and guidance on the selection process.

Key Areas of Responsibility

Administration & Operations

Provide general administrative support to the leisure centre management team

Maintain accurate records and filing systems

Support scheduling and updates to timetables and bookings

Assist with reporting including attendance and usage data

Bookings & Customer Service

Manage bookings for classes and facility use

Respond to customer queries across phone email and in-person

Process changes cancellations and refunds

Communicate updates to customers

Financial Administration

Assist with issuing invoices and processing payments

Support reconciliation of daily takings

Maintain accurate financial records

Health & Safety Administration

Support the administration of Health & Safety systems including maintaining records (risk assessments incident logs training records)

Supporting audits and inspections

Tracking staff certifications

Coordinating contractor documentation and ensure all safety documentation and procedures are up to date and compliant with legislative requirements.

Stakeholder & Communications

Liaise with community groups schools and clubs

Support communications and social media updates

Operational Support

Support stock monitoring and ordering

Assist with rota coordination where required

Work collaboratively with operational teams

General

Handle confidential information appropriately

Undertake additional duties as required

Education and Experience

Proven experience in an administrative role

Proven experience in leisure hospitality or facilities desired but not essential

Proficient in Microsoft Office Suite

Proficiency in the Legend Point of Sale System or equivalent (desired but not essential)

Working knowledge of health & safety risk assessments and incident management

Financial acumen (budgeting forecasting KPI tracking)

Key Qualities

Strong communication and interpersonal skills.

Excellent attention to detail and organisational skills.

Ability to manage sensitive and confidential information with discretion.

Strong work ethic flexibility and adaptability.

Team player with ability to work on their own initiative or under pressure.

Essential Requirements

Be eligible to work in Ireland on a full-time basis.

Applicants should note that this list is not exhaustive and is subject to change as required as appropriate.

Remuneration and Location

The package will include a salary commensurate with qualifications and experience based on 20 hours per week.

Position Tenure: 2 year fixed-term full-time contract.

Position Location: Askeaton Swimming Pool Askeaton County Limerick.

Appointment will be made subject to satisfactory:

Safeguarding and vetting requirements; and reference checks.