Technical Support 2
Job Location:
Monthly Salary:
Posted on:
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Job Summary
| Skill | Required / Desired | Amount | of Experience |
| Extensive skill with use of Microsoft Desktop products including but not limited to Windows SharePoint MS Office Office 365 and MS Teams | Required | 5 | Years |
| Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices | Required | 5 | Years |
| Ability to communicate effectively verbally and in writing with individuals and groups | Required | 5 | Years |
| Experience working with help desk request tracking and reporting tools | Required | 5 | Years |
| Strong Customer Service skills that include a customer first attitude | Required | 5 | Years |
| Provide computer training for field staff | Desired |
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| Knowledge of computer/mobile device applications and how they operate in an enterprise environment. | Desired |
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| Experience with creating training documentation. | Nice to have |
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