Client Support Specialist

Pay: $20.00 - $30.00 per hour

Why This Is a Great Opportunity

• Join a well-established full-service law firm with deep roots in the community and a reputation built over 75 years
• Work in a professional collegial environment where your contributions genuinely matter
• Gain broad exposure to multiple areas of law from estate planning and family law to business litigation and more
• Stable full-time in-office role with consistent hours and a team that values reliability and professionalism
• Performance-based growth potential the longer you stay and grow the more your compensation can reflect it
• Bonus opportunities available based on performance and firm standards

LocationThis is a full-time in-person position based in Hickory NC a welcoming tight-knit legal office where relationships matter and youll know your colleagues and clients by name.

NoteCandidates must have a minimum of 2 years of experience in a legal administrative or professional services support role and must be able to work fully on-site in Hickory NC. Notary Public certification (or willingness to obtain) is a plus. This role requires strong communication skills exceptional organization and a professional demeanor with clients.

About Us

We are a full-service law firm that has proudly served our community since 1946 offering clients trusted guidance across a wide range of legal matters from estate planning and family law to business transactions litigation employment and beyond. Our attorneys are recognized at the state level for their excellence and our team is known for its responsiveness integrity and genuine commitment to client outcomes. We take great pride in building lasting relationships with our clients and with one another. Confidential Employer.

Job Description

• Serve as a front-line point of contact for clients providing a warm professional experience from first call to final resolution
• Manage incoming calls emails and correspondence with accuracy and care
• Schedule and coordinate appointments meetings and attorney calendars
• Prepare organize and maintain legal documents files and case materials
• Support attorneys and legal staff with administrative tasks across multiple practice areas
• Process client intake information and maintain accurate records in case management systems
• Handle notarial duties as needed (certification preferred or willingness to obtain)
• Assist with billing invoicing and general office support as required

Qualifications

• 2 years of experience in a legal administrative or professional services support role
• Strong written and verbal communication skills
• Proficiency with Microsoft Office Suite and comfort learning case management software
• High attention to detail and ability to manage multiple priorities in a fast-paced environment
• Notary Public certification or willingness to obtain
• Associates or Bachelors degree preferred but equivalent experience considered
• Must be authorized to work in the United States and able to commute to Hickory NC daily

Why You Will Love Working Here

This is a firm where people stay because the culture the work and the team make it worth it. Youll be part of a respected institution with a warm professional office environment where everyone pitches in. Theres real variety to the work genuine opportunities to grow your legal knowledge and the satisfaction of knowing youre helping clients navigate some of the most important moments in their lives. If youre looking for a stable meaningful role with a team that values your work this is it.

JPC-1261

Benefits:

• Dental insurance
• Paid time off
• Retirement plan
• Vision insurance

Requirements: Must haves: 2 yrs of estate administration experience.

• Nice to haves:

• Preferred Years as Associate: 2

• Additional context: Relocation- yesno. Packages - yesno

• Salary Bands (Only if attorney role):

Submission Email: Name / Aliceia -

Quick Recruiter Reference

Established Catawba County law firm (75 years) seeks a full-time in-person Client Support Specialist at their Hickory NC office. The role supports attorneys across multiple practice areas with client-facing duties scheduling legal document management and general administrative tasks. Starting at $20/hr DOE with bonus potential.

Recruiters Submission: To submit cancel - Client Support Specialist - Patrick Harper & Dixon LLP - JPC 1261 - Source

*New Job Order Alert*

• Client job title: Client Support Specialist

• Location: Hickory NC

• On-site hybrid remote: On-Site

• Experience: 2

• Good fit job titles/keywords for candidates: Legal Secretary Legal Administrative Assistant Law Firm Receptionist Client Services Coordinator Legal Office Assistant Paralegal Assistant Legal Support Specialist Administrative Assistant (Law Firm) Notary

• # of hires needed: 1

• Open or not to recruiters on TE: No

• Job posting strategy (bottom of package details): Legal Assist 2 yrs Hickory NC 43K pop