VDOT Technical Support 2 ONSITE Salem, VA

Smart IMS Inc

Job Location:

Salem, OR - USA

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Technical Support
Duration (Contract): 2 Months
Client Location: Salem VA 24153

Location Preference: Onsite

Job Description:

Position will primarily focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions.
Extensive skill in the use of Microsoft Desktop products including but not limited to Windows SharePoint MS Office Suite (online) and MS Teams.
Skill in troubleshooting tools and managing and administering desktop and laptop computers as well as wireless devices.
Ability to communicate effectively verbally and in writing with individuals and groups.
Experience working with help request tracking and reporting tools.
Strong Customer Service skills that include a customer first attitude.
Position is responsible for agency-specific end user support throughout Salem District Client.
Provides troubleshooting problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner.
Troubleshoot hardware and software issues.

The hourly range for roles of this nature are $20.00 to $26.00/hr. Rates are heavily dependent on skills experience location and industry.

cyberThink is an Equal Opportunity Employer.

Job Title: Technical Support Duration (Contract): 2 Months Client Location: Salem VA 24153 Location Preference: Onsite Job Description: Position will primarily focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform d...